Sleepy Forest Cottages

Comentarios destacados

• Ripleylt

  07 octubre 2016
  Perfecto. Ideal

  Habitación/cabaña preciosa, tranquila, relajarme, barata, personal excepcional. En fin un lujo y un placer haber estado en ese alojamiento. Repetiré seguro pero más tiempo. El pueblo es un lugar verdaderamente idílico

  

• Cookienumberone

  24 agosto 2019
  Not as nice as it use to be!

  I have stayed at Sleepy Forest for years and now with the new owners I was so disappointed. My cabin was just a plain wrap, no little things, no kleenex, no place mats, nothing! They even disconnected the phone and since I couldn't get cell service back amongest the trees I couldn't call the office. No clock even. The floors were dirty because I was wearing socks and they ended up dirty, dust everywhere. There was nothing in the office, use to be candles you could buy, fireplace logs, sweets, everything was gone!

  

• HiteshThakur1

  19 septiembre 2019
  Pretty decent

  This place is located not too far from the restaurant and 7-11 and has all the things required for a quite weekend to be spent. The cabins are small but they are comfortable enough for a couple for a couple of days. My partner booked the place and we had a good time being here.

  

• pliofilm

  17 febrero 2020
  Construction in adjoining room without any regard for guests

  Feb 2020, ski trip. Power tools, hammering, banging in adjoining room (very thin walls) from 3pm, until 8 PM! The only reason the loud construction even stopped was because I had to call and complain that it was happening. I paid $180 for 1 night through airbnb for this room, and can hardly believe that price for the lack of peace & quiet. The room was dated, yet adequete with fireplace and jacuzzi. But even the faucet in the jacuzzi dripped all night which can not be turned off. I got a "sorry" from whomever was texting with me, but nothing else was said or done. I'm quite displeased to say the least.

  

• Tiffiny P

  22 abril 2020
  Terrible customer service - only interested in getting your money.

  Would not refund or discuss comparable rain check when our reservation for mid-April was cancelled due to Covid-19. We booked online March 9th. We tried to contact management to reschedule or get a refund within 2 weeks of making said reservation. About 10 days later we received an email from them offering a rain check as long as it fit within 6 months, did not include Friday, Saturday or Holidays. We paid for 5 nights that included the full weekend. We responded letting them know our ideal rain check. After no response we gave a follow up phone call on the 9th of April. My husband briefly spoke with a women who couldn't be bothered enough to email us back with a yes, no or alternate solution to begin with. She said she didn't know if management could give a rain check for the following year but said there was no one else to speak to about this when my husband asked for a manager. She gave the info at email address. He emailed. Again, no response. We were supposed to check in 4/15 and leave 4/20. I emailed again on 4/20 offering a different rain check date that met all their requirements and still no response. Now We're out the entire amount of our reservation. We looked forward to our wedding anniversary/joint birthdays in Big Bear every Spring. Sleepy Forest has kind of ruined it for us. All they had to do was be decent humans and work with us on coming up with an alternate date. They only seem willing to take our money and give nothing in return.