Skandinavia

Comentarios destacados

• LetyciaJanot

  14 julio 2017
  A great place for a getaway

  I spent two days at the spa attending a weeding. It is a nice place the rooms are cozy, very good breakfast and friendly staff. It is located in front of the beach and there are bikes to rent at the hotel. The swimming pool is also very nice.

  

• thomasdA6600WT

  22 agosto 2018
  Mixed feelings: nice intrinsics but terrible service...

  We spent 4 days with my wife and my 2 years old child to relax. We left with mixed feelings and definitely not relaxed.. On one side this hotel has very nice intrinsics: - nice location right next to the beach with nice walks along the coast - nice equipment in the hotel (swimming pool, hammam...) - good food with variety of choice On the other side the service was terrible and therefore the value for money quite low (total bill of our stay was over 1000): - some people from the reception were literally aggressive with us: « you lie you never told us that you were disturbed by the noise », « you dont have money how will you pay? » ringing at our door at midnight for us to pay... whereas it was their card machine which was not working!!! - hotel was organizing wedding EVERY DAY (so 4 weddings in 4 days) so as a result we got loud music with noisy boum boum EVERY night in our dacha (which was supposed to be the most luxurious one and was therefore the one chosen by couple to organize their party), difficult for us to relax and for our 2 years old child to sleep... - the last day we learnt at 12:00 during the check out that we had to leave instantly (because a wedding privatized the hotel) and we couldnt get access to the swimming pool or the restaurant anymore (how to feed our 2 years old child? Would have been good to know before, no?) whereas the day before we arranged with the reception a pick up at 5pm with the taxi so that we can access the swimming pool the whole afternoon (?? why not telling us at that moment that there was a wedding and everything will be closed?? They did not know obviously. Very bad communication within the teams internally I guess) So a few advices for you staff of the hotel if useful: - Increase communication and transparency among your teams, especially the ones at the reception - When you organize weddings (which seems to be the case every day during summer - sunday, monday, tuesday, wednesday during our stay) inform all your guests before, especially the ones sleeping in the luxurious dacha (who are the ones paying the most expensive price and therefore the one expecting most probably the best service and the most relax atmosphere...) - Train your staff to think « customer first » and be nice and helpful with your guests...

  

• nikolayg353

  27 agosto 2018
  Quite well

  Nice territory, pool, sauna, in the winter time is very fine also in summer but to many mosquitos. Recommended, but expect it to be quite expensive visit. Rooms are fine, even the economy class. Stuff is ok

  

• MMMNCR

  24 noviembre 2018
  Great place for a getaway!!

  If you want to relax while being in a great place this is the place to stay in. Its a nice cozy hotel in the middle of a Russian forest, just steps away from the Baltic Sea bay. The rooms were the perfect size. Breakfast buffet included with good tasteful options. Cured salmon was my favorite. The restaurant is this nice, cozy, welcoming wooden building, with huge windows and a view to the hotels green areas. Room service was good but the food was only ok, at least the options I tried. But taxis are considerably low price in case you want to try other restaurants in the area. I would say one of the best features are the pool and the hot tub. It makes it even more enjoyable when the weather is cold outside. It was memorable. And the landscape around it makes you want to stay there longer. They even used the area to film a commercial while I was there, so that tells you that the place is really neat and well maintained. The staff was really nice and helpful, always attentive and assisting in anything that you asked with a nice smile on their faces! I would stay there Again and would totally recommend it.

  

• TaHug1702

  07 agosto 2019
  Nothing special

  We stayed for one night in one of the standard rooms. Accommodation is very basic, I would say comparable to 2-3* hotel with quite poor sound insulation, which meant a lot of noise could be heard from the corridor. Most of the adverts seem to show their most expensive dachas and cottages, which are a far cry from their Standard rooms. We stayed in March, and struggled to find anything to do in there apart from sitting in the pool or a bar (which was not particularly ambient). As there is nothing else really to do, the majority of guests seem to hang around the outdoor Pool area all day long. Although we stayed mid week, the pool area and saunas complex seemed busy and hot tubs were in constant use by large groups, which we didnt find particularly relaxing. I could imagine that during warmer months that pool must be super busy! Dinner in the main restaurant was good, maybe slightly pompous service. We enjoyed breakfast too. All in all, our stay was a bit underwhelming and I dont think we would return..