Sir Max Hotel

Comentarios destacados

• Dave D

  25 marzo 2017
  Sir Max Kumasi

  This is a great place to stay for business. Rooms are clean and well service and any problems are dealt with by helpfull friendly staff. The food is not bad. Pizza and steak seem to be the best options. The hotel is very populat on weekends with families. I you have to come to Kumasi i think this is a good choice.

  

• LouFoxweartravels

  02 abril 2017
  Service at the restaurant

  Those in the service industries - restaurants and hotels - are possibly conflicted by those who can afford going out versus those who are very poor. The concept of good customer service is difficult for most in Ghana - having someone return because they're treated well. I see that most restaurant and hotel workers don't smile. It's one of the sad things westerners have to put up with. I see it also in bank and mobile phone offices. A very low speaking voice as if they're in school and if they don't show respect they'll be punished. Still one more reminder that no place is perfect. Watch out for being told the food will be replaced if bad, and then being told Sorry, no replacement. If they simply respected their customers they wouldn't have bad reviews on places like TripAdvisor. I had a bad experience this evening and was not given a replacement piece of chicken I was promised when I ate dinner last week. After dinner with my wife I had to talk to all their waiters and waitresses, the cashier and hotel desk clerk, even with the security guard. I knew I could let go but I wanted to see how far this 3-star hotel would resist the concept of customer service. The manager wasn't there - maybe that's why. I'm bringing my world view to their restaurant and I have to let go. Lou Binik Currently of Daban New Site, Kumasi, Ghana

  

• Ashley S

  13 octubre 2017
  Pleasant Stay

  Stayed here for one night while on Business in Kumasi. Pleasant stay, friendly and helpful staff. Great menu to choose including local cuisine, nice restaurant area next to the pool, internet access good nice rooms.

  

• assane2018

  16 enero 2018
  General survey- Sir Max Hotel

  Generally, I enjoyed most services provided during my stay especially that from the restaurant. Excellent location and it is a place I will recommend for a friend to stay when he or she visits Kumasi.

  

• Haggum

  20 enero 2019
  Needs a lot of TLC

  The view from our twinbedded room was unto an inner courtyard which the hotel used as a dumping ground for paintcans and other garbage. There was no waterkettle and no key to the safety deposition box, a kettle was provided but no key, the straff cold not find it. The towels had certainly seen better days, several light bulbs did not work, and the floor was not very clean. The wi-fi was good and they offered a free laundry service, the most positive trademarks of this hotell.