S'Hort de son Caulelles

Comentarios destacados

• DesireG33

  01 agosto 2016
  Ideal para quien busca tranquilidad

  Situado en medio del campo a unos 3 minutos en coche del pueblo más cercano, estuvimos alojados en este hotel encantador y tranquilo de desayunos fantásticos (combinan la gastronomía local y continental), habitaciones correctas y limpias e instalaciones y piscina muy cuidadas. Gran hospitalidad de la familia Romagossa y su equipo. No desesperéis, al principio cuesta encontrarlo!!!

  

• 164marcow

  12 octubre 2018
  WARNING: Fraudulent business - do NOT book there

  This is a warning for potential customers. Hotel Son Caulelles is attempting to cheat in a shockingly open manner. Due to a system error at Agoda we paid the full amount twice (2 x ~ 600 Euro): One directly at the hotel's reception, one later via Agoda's system. This has been almost 2 months ago and all attempts to get one charge back by contacting the hotel as well as Agoda's support have been without result. Although all payments are well documented (credit card) and none of the charges are in question, the hotel tries to keep the money to theirselves. The manager as well as the owner first acknowledged the problem and promised to solve it asap, just before it occured to them that it's more attractive to keep additional 600 Euro, which they more or less communicated openly like that. After this, they just stopped to reply anymore and by doing so hardening the suspicion of acting criminal on purpose. Parallel to that, also Agoda's support has delivered an absolutely horrible experience and set a new standard for literally non-existent service. My mail dialogue with Agoda over the last 7 weeks (!!!) almost reads like an absurd parody as not even the simplest information has been processed and no real human-to-human-communication has been established. Due to a lack of remaining other options, legal action will be taken now. I STRONGLY advise not to book a) at this hotel and b) any other hotel via Agoda in general with the hope to stop fraudulent businesses and their supporters from being active in this market or at least to minimize their ill-gotten gains. Also, I don't wish any other traveller to make such an annoying, disappointing, infuriating and stressful experience. For any questions on the matter or related, feel free to contact me anytime as I'm capable of proving every single aspect of the situation.

  

• Lily V

  04 diciembre 2018
  Una maravilla de lugar!!!

  Sitio de ensueño para pasar un tiempo de calma con todas las comodidades, sauna, piscina, jakuzi, sala de masajes. Todo esto acompañado de un servicio escepcional, atento y cordial.la comida del restaurante buenísima. En resumidas cuentas, mis próximas vacaciones serán allí. Quedé encantada!!!

  

• Vacationer779718

  21 octubre 2019
  Deja bastante que desear. No repetiré

  No suelo comentar pero mi caso me pareció un atraco. Mi pareja se alojaba allí habitualmente por trabajo, en una habitación para 2 personas (así lo ponía en la factura). Llegué por sorpresa el último día y me quedé a dormir y desayuné. hablando con el chico al día siguiente, hablamos de que tendría que pagar la diferencia, algo totalmente comprensible. lo que nunca imaginé es que si mi novia pagó 65 euros por día, a mi me clavaron 85 euros a mayores de los 65 que ya pagaba ella. Alegó que era por la habitación "imperial" la cual es bonita, pero nada del otro mundo: el wifi no funcionaba y no había luz. Solamente en las mesitas de noche y eso que se advirtió. El lugar es bonito, pero hay ofertas mucho mejores calidad/precio en la zona. No volveremos a repetir en ese sitio.

  

• 487rominan

  20 enero 2020
  Horrible

  Really bad place, anything special in Marratxi, no nearto beaches. Hotel is really bad situated, no chance to walk from the hotel to anywhere. Only by car trought a scary dark road. Old rooms. Any other option is better.