Sheraton Tarrytown Hotel

Comentarios destacados

• MGM1978

  11 julio 2019
  Si vas a Tarrytown o alrededores, una muy buena opción

  Acompañe a mi marido por negocios y es una gran opción por la zona de White Plains, que queda a 10 minutos del hotel. Las habitaciones de dos camas tienen muy buen tamaño y son muy confortables. Tienen cafetera y café de Starbucks. Hay también un Starbucks dentro del hotel para desayunar. El hotel cuenta con una piscina cubierta y las instalaciones de la misma y el gimnasio están en impecable estado. Cenamos una noche en el hotel y el servicio fue también muy bueno. Estacionamiento gratuito. Lo recomiendo!

  

• AveryLX

  10 noviembre 2020
  Good hotel for business trip

  The room is clean & big and the bed is comfortable. Basically will stay here on the next trip. They also have a Starbucks in the lobby and their sandwiches are good. It seems a new one, very clean. The staff is nice.

  

• alexiad750

  09 diciembre 2020
  Traumatizing stay - Puppy brought to the Emergency Room

  We arrived at the hotel with our 4 months old puppy around 9pm. As we settle in the room, we notice our puppy eating something, we look to see what is lying around, and found GRAPES on the floor! If you are unaware, a grape is the worst thing a dog can eat and can lead to death! We quickly take her to the emergency room where the vet made her vomit the grape. Thank god, she is okay now. We go back to the hotel shaken up and upset. We ask the front desk to move to a clean room and ask to have someone check the floor to make sure it is clean. We go to the new room, check the floors and find a chunk of chocolate chip cookie, which is also very bad for dogs! What a disgusting hotel and incompetent night staff! The next morning, we speak with the hotel manager, who is actually helpful, compassionate and competent. She is able to assure us a full refund for the stay, as well as a refund for the emergency room vet bill through their insurance. We still do not feel comfortable staying at this hotel, so decide to checkout and go to another hotel. In summary, it was a traumatizing stay. Do not bring your dog to this hotel if you want them safe. If you do not have a dog, do you really want to stay at a hotel that does not clean the room carpets in times of a global pandemic?

  

• Griff S

  21 enero 2021
  Broken Mattress What a rip-offf!

  My son and I stayed here in April 2019. My bed had a huge divot/pocket which caused me to have a horrible nights sleep despite the high nightly rate. I told the staff and they did nothing. They should have comped my night. Dont stay here!

  

• 280bijana

  10 febrero 2021
  Quiet, but we had issues

  The first room we were given was pretty bad. The heat was on and the room was 87 degrees and couldn't be lowered. The grill of the heating unit was off and there was a coffee bag in the vent. The bathroom was moldy. The lobby was dirty and had things scattered all over the floor (might have been a guests or their child). First impression was very poor. I called down and they offered to send someone up....I said we were grossed out and they changed our room. New room was fine. Clean. Bed a little old. Someone was up with our new keys relatively quickly and he apologized for the inconvenience, but also said the coffee was what they use to "air out" the room. That was odd. It looked like people were living in the hotel. It was a strange vibe for sure. Regular bottle of Aquafina water was $5....Stop & Shop is next door, buy a case. Our second room was fine. Quiet. The hotel is certainly worn. We had a nice dinner at Ruth's Chris, and left early the next morning. Not the getaway we thought it would be.