Sheraton Suites Philadelphia Airport

Comentarios destacados

• GastonG1974

  23 mayo 2018
  Decepcionante

  Al momento de llegar tuve que formar fila en el mostrador. El muchacho que me atendió (de nombre Kareem) no fue para nada cortés, no encontraba la reserva porque en lugar de mi apellido tenían anotado mi segundo nombre. Parecía que me estaba haciendo un favor en lugar de brindando un servicio. Su primera respuesta fue "no la tengo registrada su reserva". "OK, pero ya me cobraron la estadía y todo", "Pero en el sistema no la tengo". La respuesta adecuada hubiera sido "tiene un mail con la confirmación? me permite su nombre completo?" o algo por el estilo. La reserva era para tres personas, y en la habitación sólo había toallas para dos, por lo que tuvimos que pedir que nos den un tercer juego. La habitación es linda y confortable, pero como frutilla del postre tengo que decir que por la noche me comieron las pulgas en la cama. En conclusión, por esto último y la pésima atención que recibí en mi llegada no volvería a alojarme en el hotel ni lo recomendaría.

  

• mindelmouse

  16 diciembre 2020
  Not clean

  Stayed the night before a flight out. Picked the hotel because it easily slept my family, with two children, in seperate beds. Issues I had: 1. The beds were double beds not queens 2. The matresses were old and saggy 3. It was not clean. There were stains on the sheets, gum on the head board and floor, sauce and dirt on the phone, wallpaper was peeling, duvet cover zipper was broken. In the day of covid, you would think the rooms would be extra clean - but that was definitely not the case here. I stayed here years ago when it was the Embassy Suites and I dont remember it being this bad. If it wasnt snowing outside, I probably would have slept in my car.

  

• saucon

  14 enero 2021
  Oh dear! Disastrous.

  We spent one night here. We needed a really good sleep as we were getting up very early to catch a flight. Because of that we booked a suite with two beds.(room 318 ) Hotel had real potential to be great . Very clean room . Comfortable beds. Covid 19 rules very well respected. But.......disaster! There was an electronic buzz in the room every 2 minutes all night. Impossible to find where it came from. Sleepless night.

  

• erikwilson1999

  03 marzo 2021
  - Dirty loud

  We stayed at this hotel because we had an early morning flight. The room was dirty, bathroom door didnt close and room had an odor. When the bus showed up to pick people in the morning he pulled off before I could even get out the first set of doors. By far the worst Marriott property I have ever stayed at. Never again

  

• TattedTraveler

  12 marzo 2021
  Terrible Front Desk!

  I attempted to check in March 6th and the front desk agent Ms. Alexander (thats what she said her name was) was extremely rude. Not only was the business center printer down, so is the chat and mobile check in. She also said the rooms were completely sold out so she gave me undesirable location. I did not have neighbors on either side so that wasnt the truth. She always said she didnt even work at that property so Im confused why would she be helping at other properties. I stayed at that same hotel 3 weeks prior and the man who checked me in had a slightly better demeanor