Sheraton Rockville Hotel

Comentarios destacados

• Sandra M

  06 agosto 2011
  Lindo

  Esta a 20 minutos de de Washington DC y muy cerca del metro. Cerca de un supermercado. Muy limpio y con todos los complementos de cortesia. No tiene desayuno.

  

• JLGuate

  21 noviembre 2015
  PÉSIMA experiencia con mal empleado

  Tuvimos la mala suerte de ser atendidos en varias ocasiones por RICARDO quien conducía el shuttle y atendía el escritorio. Llegamos para celebrar los 90 años de un familiar que vive en el área. RICARDO condujo el shuttle lleno de gente mayor a excesiva velocidad y haciendo los giros como un loco. Todos llegaron muy asustados a su destino. Desde el escritorio no quiso llamar a otro conductor del Shuttle en donde iba mi hermana para darle pequeño recado mío. Ella no llevaba su celular... El último día, simplemente NO SE LE DIO LA GANA guardar nuestro equipaje un par de horas para que hiciéramos unos últimos mandados, argumentando que el hotel estaba lleno, olvidando que minutos antes nos había informado que no había bufé de desayunos porque habían muy pocos huéspedes. Fuimos también atendidos por Alexander y fue mucho más amable y servicial. Si necesitan cualquier tipo de apoyo, EVITEN quedarse en este hotel ya que en él prácticamente se cede el timón a lo peor de su personal.

  

• GP2407

  28 noviembre 2020
  Good Property

  Very good service, and very clean. Unfortunately our room was next to someone who were extremely loud until 5 am. No sleep per us, the noise came through the bathroom walls not the room walls for some reason. Could have changed rooms but it was after 10:30 pm when all hell broke loose and didn't want to get out of bed, get dressed and go down to the front desk. Do not blame the hotel only the inconsiderate jerks next door. The hotel did not need to put customers next door to each pother because the hotel may have had at best 30% occupancy. Next time to will change rooms.

  

• suzanneg73

  28 febrero 2021
  Business Travel

  Just arrived after a long drive on a Sunday in preparation for a very early Monday A.M. work meeting. Made it to my room to to find there was a coffee maker but no coffee. Call the front desk only to be informed that the hotel is out of coffee. I'm sorry, what? What on earth is going on? Buyer beware-bring your own coffee just in case!

  

• brs560

  26 julio 2020
  Poor service, rude staff

  Stayed here the week everything started shutting down. The club lounge attendant, Brian, was very rude. I ordered room service and one of the items was missing. Brian was also the one to deliver the food. Instead of apologizing and saying he would get it up to me right away he said how it wasnt his fault and walked away. The lounge shut down midway through the stay but the restaurant remained open. The hotel refused to give vouchers however for the restaurant. I brought up these concerns to the manager twice via email and never heard back.