Sheraton Providence Airport Hotel

Comentarios destacados

• yajaira1579

  18 abril 2016
  No me sorprendio!!!!

  Llegamos al hotel no había menú para pedir la comida , duraron media hora para traer EL menú .luego pedimos toallas dnd éramos 4 traen 1.....la unika k nos brindo un buen servicio en el Rest FIE una señorita llamada Laura.. Nos trató súper cool ...luego no me gusto para nada el hotel pensé k era mas d cache al estar al lado del aeropuerto, me decepciono su mal servicio

  

• Jgit

  16 julio 2017
  El peor hotel en el que me he hospedado

  Cuando uno reserva un hotel de starwood cree que garantiza ser bueno pero este es la excepción, hotel sucio, cuartos sin mantenimiento se quedó atorada la puerta del baño tuvimos que salir a las 5:00 de la mañana al baño del lobby nadie dio respuesta hasta las 9:00 de la mañana que rompieron la puerta el gerente cree que con puntos de SPG se solucionan las cosas, por favor no se hospeden en este hotel castíguenlos hasta que mejoren. Y soy Gold Member de SPG según ellos me dieron un trato preferencial no me imagino que hubiera pasado si no lo soy.

  

• lupitaubiera3008

  19 junio 2018
  Muy sucio. Very dirty

  No limpian los cuartos. Las sábanas apestaban cuando llegamos. Encontré una calceta sucia debajo del lavabo y muchos cabellos. No sé desde cuando estaban ahí. Al día siguiente no aspiraron la alfombra

  

• Yaudy_viajes

  22 septiembre 2019
  Excelente servicio

  Excelente experiencia desde el check in se sentía la limpieza la tranquilidad el personal de limpieza muy amable siempre ayudando y con una sonrisa eb el restaurante fue mi mejor recuerdo el personal atento al cambio de la comida buen sabor suficiente y la Sra. Ana muy atenta amable y Cortez en el restaurante recomiendo unas vacaciones allí y claro que vuelvo gracias por sus finas atenciones

  

• davideW2524NW

  07 octubre 2020
  Bedbugs!

  My daughter had the unfortunate experience of staying here for 2 mos. due to her college dorm being closed. Despite confirming multiple times that there would be a refrigerator and microwave in her room nothing. Had to purchase both at Wal-Mart. In addition, there was no cabinet or dresser to place her clothes. How could a hotel room have no place to put unpacked clothes? Back to Wal-Mart to buy inexpensive dressers. One week in, she found that her room was infested by bedbugs, we had to push and push to get a mattress replacement. They provided a used, suspect queen size mattress as a replacement for the king size bed frame! When we complained we got a king that we think was the original mattress. Back to Wal-Mart where we had to buy mattress and pillowcase covers and bedbug treatment products which we had to apply on a weekly basis. Early am (e.g., 3am) fire alarms were a frequent occurrence. No judgement and appreciate the need, but many of the guests were homeless that were aggressive at times and made my daughter uncomfortable. Would have been manageable if I was there with my daughter, but her need to avoid some hallways was disconcerting. Early am (e.g., 3am) fire alarms were a frequent occurrence likely due to guests smoking various products. The laundry room required coins which are difficult to obtain now. They finally informed guests they had installed a card system. They provided us with the website to purchase this option and after purchasing we found it didnt work. They acted surprise, acknowledged other guests had problems and said they would look into it. Never resolved. Despite an occasional professional response, front desk staff were totally inept and/or very rude. Reconsider booking here.