Sheraton Milwaukee Brookfield Hotel

Comentarios destacados

• lynzertorte05

  06 noviembre 2010
  Nada Malo Para Decir

  Encontre este hotel en este pagina de web. me lo gusto mucho. esta en un lugar perfecto de la cuidad. ademas, el centro estaba cercatita del hotel! todos los trabajadores eran simpaticos y muy ayudables. especialemente un muchacho que se llamama anthony. me dijo todo de la cuidad y los lugares divertidos. la unica cosa que no me gusto fue que no tenian wifi en los cuartos del hotel. pero, sobre todo, me paso mis vacaciones magnificas con la ayuda de un hotel magifico.

  

• Marcela H

  06 octubre 2015
  Cómodo y bien ubicado

  Viajé por negocios en pleno invierno a Milwaukee y me encontré con un hotel cálido, acogedor, con buena carta y excelente atención. Muy sorprendida con la tienda interior que tienen para comprar desde souvenirs hasta artículos de oficina. Volvería.

  

• davidpF4660DR

  28 enero 2020
  Nice folks but always something goes wrong

  I stay here monthly if not every 2 weeks for the past 6 months. Maybe 2 or 3 times it went smoothly. Every other time there has been an issue. Room not ready, toilet runs all the time, dog barking in next room, no internet etc etc etc. The folks are nice and give Bonvoy points and apologize but there has been too many issues. Too bad. I like the location and the shops and restaurants nearby.

  

• U1141LJchrisr

  14 julio 2020
  One night in Brookfield

  I walk into the lobby and am greeted by an employee not wearing a facemask 4 months in a pandemic. The only thing I asked the lady at the front desk was if I could please get a noon checkout. She said no problem. Great start. The room was clean. The bed was comfortable. I was woken up by a phone call froom the lobby at 9 am which I slept through. I recieved a second phone call at 11:00 and I told the person from the front desk that I requested a noon checkout upon check-in. The lady on the phone screamed at me. Telling me "We cannot do late checkout!" This was the rudest customer service I have ever recieved from a Marriot property. I booked this reservation through Bonvoy and I paid a premium for the room which entitled me to a noon checkout. I will never stay at this hotel again. I was shocked by the tone of their emplyees and refuse to be treated like that (especially when booking direct!)

  

• teewoody

  17 julio 2020
  Worst customer service ever!

  This hotel charged me an extra night for checking out 30 minutes past 11am. This is shockingly bad customer service for a hotel that is rated a 3.5 star. I had to dispute the charge with my credit card company. Unreal that during these times a business would choose to operate in this manner.