Sheraton Indianapolis Hotel at Keystone Crossing

Comentarios destacados

• Ezequiel M

  03 mayo 2013
  Sobrio y calidad

  Es un hotel ubicado un poco lejos del downtown. Aunque hay un pequeño centro comercial a 2 cuadras. Las habitaciones son limpias y las camas grandes. No tienen wifi en las habitaciones.hay abajo y tendria qe ser un servicio sin costo en las habitaciones en hotelles de esta categoria. El gimnasio esta muy bueno al igual que la piscina. El hall de entrada es muy grande. Para guardar el auto hay que ir enfrente del hotel y si llueve o nieva es incomodo. El valet parking tiene un costo alto.

  

• tanoviajero

  21 agosto 2017
  Cómodo y espacioso

  Es un hotel agradable y muy cómodo. Se encuentra apartado del centro de Indianápolis. Se puede acceder a un Shopping directamente desde el Hotel y cerca del mismo existe un centro comercial más reducido. Es un lugar tranquilo y con habitaciones confortables. Es escaso el suministro de accesorios de baño. El servicio es adecuado par este tipo de hoteles y su personal es servicial El desayuno no está a la altura de un hotel de esta categoria.

  

• Thomas P

  03 enero 2021
  Average only because of location Location - Hotel itself is Very so-so

  We stayed in room 823. Staff is great - location is great. Dining and shopping within walking distance. There Hotel is showing its age. Carpet in our room was filthy. Room smelled like cigarette smoke. Hallways smelled like pot smoke. parking garage was Mad-Max-like, Lined with Trash and vomit. Even with the good price, we would not stay here again.

  

• tiffanieb278

  22 enero 2021
  Essential Break Needed

  I stayed at the Sheraton Keystone at the Crossing right before the holidays in December 2020. As an essential worker in the hospital, it was definitely a break that was long overdue. The check in process was very simple and the front desk staff were extremely helpful. The manager named Josh S. went above and beyond his job duties to ensure that every aspect of my stay was well received. He also provided me with free room service. When I say that I haven't received the kind of hospitality provided by Josh in many years and given the stress and strain working at the hospital during a pandemic can cause, it was absolutely appreciated. The room that I stayed in was a King Suite on the club level. The bed is very spacious and extremely comfortable. The room faces the east and has floor to ceiling windows which makes for a fantastic view of the early morning sunrise. It also comes with a walk in shower which was perfect because I had a broken foot and made for easy access. There are 2 large flat screen tvs in the living room and bedroom that also include access to streaming services which is a bonus. There is ample closet space and a standard desk area for work purposes. I absolutely enjoyed my stay at the Sheraton and will definitely be staying there in the future. I recommend rooms 927 or 1227.

  

• BigMike73

  10 febrero 2021
  Unacceptable!

  I pre-paid for a King size room for an anniversary weekend. When I arrived at 10pm, I was told my room had sold out, and my only choice was 2 double beds. I want to make it clear I did not "reserve" the room, I specifically pre-paid to ensure I would receive the room. The check in staff was extremely rude, saying I had no choice as they were "real busy", and if I had checked in earlier I could have gotten my room. Unacceptable.