Sheraton Hartford South Hotel

Comentarios destacados

• 95Chris

  26 septiembre 2020
  Not recommended

  Had to wait 15 minutes for person ahead of me to be checked in. Only one person working while another was walking around but not helping him with the line. This meant standing in the lobby, waiting, while several guests were allowed to sit in the lobby without masks. The other staff person made no effort to say anything to them. Bathroom not clean enoughstray hair in tub. What else are they not being thorough about cleaning? Only saw one sanitizer station.

  

• Peter_vB2015

  25 octubre 2020
  Good night sleep.

  Check-in was fast, due to COVID many of the amenities were closed i.e. club room, restaurant. Not much was going on when we were there for one Thursday night. Room and bathroom were clean, bed was comfortable. Many sanitizing stations in the hotel.

  

• Nantucket11

  19 diciembre 2020
  Great Front Staff!

  This is our second time staying at this hotel in a short period of time and the staff on both occasions have been great. Benjamin and Mario are both very courteous and accommodating. Their level of customer service is why we chose to return to this hotel specifically.

  

• Tarheels2012

  04 enero 2021
  Great stay

  Very clean hotel. Everyone was wearing masks and it was enforced. Pets are allowed and you couldn't tell with how clean it looks and smells. The hotel stay was so nice and I talked to probably 4-5 different people.

  

• 761april

  25 enero 2021
  Not a very good experience

  When I called to make a reservation I was told pool was being fixed but hot tub was open and you reserve a time at front desk. When I get there I learn the restaurant was closed indefinitely. I also reserved a down free room and didn't get it, the fist room they put us in was dirty. We got another room and went down to the hot tub, it was freezing and the jets didn't work. I was let down . The last stay about a year before the pool and hot tub were closed too. I used to love my stays here when I come to visit family. I must also say the staff is always courteous and helpful. They work hard .