Sheraton Guiyang

Comentarios destacados

• KitC3

  25 agosto 2018
  Excellent Frontdesk Staff

  Fortunately this property at Sheratin Guiyang is saved by the front desk staff. I stayed at 2 properties in Guiyang this week: Kempinski and this Sheraton, obviously the former is newer but the staff are cold. On the contrary the Sheraton is managed by warmed and helpful person like Sharon Tong. The TV works better at the Sheraton; the Kempinski TV keeps searching for signal. Breakfast at Sheraton is much better; pretty amazed that the lunch buffet at Kempinski ran out before 1pm on 23 Aug.

  

• tallguy1204

  26 septiembre 2018
  Ok

  Typical Chinese hotel very imposing lobby, nice room(I was upgraded to a corner suite) but after that it is not that good, main bar devoid of any atmosphere, lounge not great food not really hot, had to ask if you wanted more than one beer, not the most helpful staff, I telephoned them a couple of days before arrival asking if they could arrange an airport pick up, was told not at that time of night(flight was scheduled to arrive at 18:05 and was maybe 10mins late), the staff seemed almost as if they didnt care, hopefully Marriott will knock them into shape

  

• Gillboy

  20 marzo 2019
  Enjoyable Stay

  I'm pleased i chose to stay at Sheraton Hotel. Firstly the location is very central, close to the river, the main square and the famous Jiaxiu tower. Secondly the staff were welcoming and spoke some English which is important in a little known city like Guiyang. My room had a lovely city view and was very spacious. The bed was huge and soft so i slept very well.The TV had a good selection of English language channels and the wifi was good. The buffet breakfast was very good with a varied selection of both Chinese and Western food. I only stayed for one night, but really enjoyed my stay and would definitely return to the hotel if i visit Guiyang again.

  

• andreas100088

  19 junio 2019
  Ok hotel

  Hotel is just ok, nothing special and for sure not like you expect it from a Sheraton Hotel. It is luke like any other Chinese hotel but much more expensive. At least rooms were clean, air-conditioning was working and breakfast was above average.

  

• LaikaPanda

  27 abril 2019
  Excellent customer service at Sheraton Guiyang

  We would like to thank the staff at Sheraton Guiyang for a pleasant stay. The concierge staff were very helpful with providing advice on shopping centres in Guiyang and directions. The service staff (bell boys, staff manning lifts, housekeeping) were not just polite, but smiled warmly and behaved like they were happy to be of help. In particular, we would like to thank the staff in the Chinese restaurant. We arrived at the Chinese restaurant half an hour before closing time, wanting to have supper. There was no customer in sight and the staff had the appearance of cleaning up after a big banquet. We were warmly welcome like honoured guests despite the lateness and the light meal. On the way back to our room, we realised that we had left out shopping in the restaurant. When we went back, we were told that our belongings had already been sent up to our room. Sure enough, when the lift door opened, we were greeted by a smiling staff member with our bag. It may not be the most luxurious hotel we've stayed in, but the combination of a convenient central location and excellent customer service, means that we would be happy to stay in Sheraton Guiyang Hotel again.