Sheraton Grand Jakarta Gandaria City Hotel

Comentarios destacados

• jimpur7

  17 enero 2021
  Amicable, safe, and great food!

  We stayed 5 nights at this hotel during Jakarta transitional large-scale restriction (PSBB) due to the pandemic and everyone in our family love our stay! This is our first time staying at the hotel but the staff hotel made our stay very pleasant despite the restrictions. From check in, our room, amenities, breakfast, room service, pool, internet, hotel location, mall access, I mean everything is well-thought and delivered superbly. The food is awesome, in restaurant dining or room service, even my 5-year old agrees! A few notable hotel staff that really stand out are Mr. Stefan in the Anigre restaurant and Mr. Rusli on the concierge; both made our stay more enjoyable. We definitely will return!

  

• Alexander K

  12 febrero 2021
  Great hospitality

  I was so impressed with the hospitality of the staff especially Mr. Novan and other staff that knew my name as soon as I arrived. The food were delicious every day and staff took great care for COVID precautions. I loved this hotel because i feel the staff knew me and anticipated all my needs.

  

• cdanan

  19 febrero 2021
  Unmatched Hospitality

  Stayed here for 5 days as part of our quarantine returning back to Jakarta and the sort of hospitality and comfort, we experienced as a family made us be at ease. It is very tough to be inside the room for 5 days but when you know that we have such a wonderful team of people in Eifel Dastin (Guest Service Manager) with her team Elin Soliani and Arjuna, be rest assured that you will not miss home. We are for sure planned to be there again for a staycation and relive this hospitality once again. Thanks a bunch for the entire team - the room service folks who always had a big smile when they served food at the door, the lovely chefs who made some great Indian food and the concierge team - each one of you were superb.

  

• Mi6-987

  23 febrero 2021
  excellent hotel and staff

  The staff are excellent. They are warm and friendly. From the breakfast staff that knows my name to the club lounge staff that knows my order each time. I must have spent over 3 weeks here since the beginning of the year. This hotel is conveniently attached to the Gandaria city mall.

  

• detakulitjeruk

  06 marzo 2021
  Fancy hotel

  Located at the one of the most popular mall in South Jakarta, I found this hotel very fancy and nice. It has access to the mall then you can go to the mall at anytime. One of the cons is that it dont have a dedicated parking area at the mall, so during peak hour it very difficult to get a parking slot. I stay there during pandemic, but I found this hotel has a great protocol. The pool was limited to only 15 pax, so you really have to queue to enter to pool. They also devide the breakfast time into 3 session, then you just need to pick the time you want to eat breakfast, so they can applied social distancing at the restaurant. Also during breakfast you also need to queue to pick the food. So I really impress on how this hotel implement the covid protocol. Last but not least the room was great, the bed is comfy and everyting look fancy there.