Sheraton Columbus at Capitol Square

Comentarios destacados

• Ishkbob

  16 febrero 2020
  Look elsewhere

  Stained silverware and plates, receptionists dressed up in sneakers, fittings and decor from the 1960s, dimly lit rooms with fluorescent lighting. Should give you an idea of the standards at this hotel.

  

• ryandS7978GH

  17 febrero 2020
  Go Literally Anywhere Else. Over 3 Hour Wait To Check in

  We had a check-in time for 4 pm, even called the day before requesting early check-in. My pregnant wife and I came to celebrate our anniversary only to wait for over 3 hours to check-in, around 7:50 pm. We had to cancel all of our dinner plans, got charged for canceling those plans due to no fault of our own. We also had no help with getting our bags to our room. We have been to other hotels in the Columbus area, this is by far the worst experience we've had and we do not ever plan to return. We would like to thank Sheraton Columbus for ruining our anniversary night.

  

• MSH15

  20 febrero 2020
  Dirty room, stained pillows, bathroom sink doesnt drain...dreadful

  Hotel check in staff friendly. Room dark and shabby. Inadequate lighting. Bed has deep depression with stained, lumpy pillows. Asked for replacements and were sent more of same. Sink backs up. Bathroom supplied with only one bath towel. Broken floor molding. Just awful.

  

• danieldC36TV

  07 marzo 2020
  High ups and downs, overall ok

  My wife and I stayed here for a Wednesday through Saturday visit. The staff I will say is all incredibly polite. Not one exception, everyone. Toilet paper delivery took way longer than expected. Place wasnt completely clean. Club level was nice with food drinks etc. I mean some may say it should be less than 4 stars? Attitude of workers make me feel differently when theyre polite over things that can be fixed. Didnt check out fitness facility. Street parking is normally open! Room service comes at different times it seems. Idk ok to me!

  

• Sparklyladybug

  23 febrero 2021
  Couples Weekend

  So my husband and I got a really good deal via Priceline for this hotel for 2 nights. We didnt have any problems checking in, although later on the next day I found out from another staff member that the phones do not work in the hotel (there were flyers printed on the front desk and the attendant was concerned that the person checking us in didnt tell us of this). Our king size bed had issues - my husbands side of the bed was broken to where his head was lower than his feet. I was surprised to find out there was no housekeeping services (I guess if you want them you have to tell them). Our furnace though was a MAJOR issue. Saturday when we arrived it was 65° in the room and a bit chilly. We kept turning up the heat and it finally became warm. Sunday night again it was cold in the room and my husband cranked the heat to 72°. Which was fine....til about 2:00 am...when the furnaces fan started to make the sound of a yeti... and kept me up all night until I finally turned the complete system off and froze the rest of the night. There were a couple of stains on the sheets. Be forewarned there is NO restaurant opened due to Covid and NO free parking (itll cost you $17/day). I stayed here a few years ago with no problems. The Starbucks in the lobby served me expired oatmeal. I didnt bother to complain because I was already on my way out. Theres also homeless people that congregate in the Starbucks and the lobby.