Sheraton Bandung & Towers

Comentarios destacados

• pecheito

  21 octubre 2014
  Una gran elección en Bandung

  He viajado en Octubre a Bandung por negocios y una de las cosas positivas que me quedo es la elección de haber elegido este hotel. No solo por las instalaciones, localización y comodidades que te ofrecen este tipo de hoteles con este nivel sino sobre todo por el maravilloso equipo de personas que lo componen (recepción, restauración, servicio de habitaciones,..) y hacen que estés lo más cómodo posible y que te hacen mucho más fácil el estar fuera de tu hogar. No entraré esta vez a enumerar las instalaciones, piscina, gimnasio, conexión a internet, etc. Me quedo sobre todo con la amabilidad del servicio y la atención recibida, de 10. Y otro 10 a los chefs del restaurante... Si vuelvo, repetiré seguro. Enhorabuena y gracias por todo.

  

• sabagas39

  17 diciembre 2020
  Honest Experience During Stay

  I would like to say thankyou for all staff Front Office Department and F&B Department to make my stay memorable especially for Mrs. Pera, when I check-in I book for deluxe room then I get free upgrade to deluxe with pool access. the room was good they implented physical distancing and health protocol at all areas. Thankyou and I will come back again soon

  

• ekacsmg

  03 enero 2021
  Great for Staycation

  this hotel located at Dago area. not far from the city center. around the hotel there are many convenience store and restaurants. the hotel building looks old but well maintained. check in was super fast. when we stayed, the kids club can't be accessed. maybe during pandemic time or what i don't know. the tower lounge was closed and the staff informed us that it will be opened only during weekend. but they try to serve us in the lobby lounge. the junior suite room is huge. there is a dining table, living room and separate bathroom. we request for the pool access room and we do not regret it at all. food was good, nothing special. overall, we will choose this hotel again for the future holiday

  

• andreaaprillano

  27 enero 2021
  Some Issues

  Actually this is our second stay at Sheraton. We stay 2 nights in Pool Access Room. Here are our Impressions and experience : The Positives : Room is modern design Smaller size resort style which we liked Overall service is excellent The Negatives : Found a Hair on Pillow after checking in I also encounter a serious issue with our luggage being taken without Our Consent. This happen on 28 Jan 2021 10.45 in the morning. We were outside not in the hotel and there were only my daughter and nanny in the room. Suddenly, my daughter called us and said our luggage being taken because the next guest already waiting for Our Room and We told concierge to take our luggage. MIND YOU, THE TIME WAS 10.45 AND CHECK OUT TIME IS 12.00 NOON SO WHAT IS THE EXCUSE?? Also we have not got the chance to finish packing and lock the luggage. What if our luggage were given to the other guest?? .

  

• xaviersiregar

  07 marzo 2021
  Excellent Services!

  Thankyou Sheraton Bandung team for your excellent services, special to Shafa! who checkin us quickly and friendly, altought she was using mask but still given best smile to the guest. Lovely with swimming pool also! Its very aestetic for atmosfer in this hotel!