Shepherd Hotel

Comentarios destacados

• Javier E

  29 diciembre 2011
  Habitaciones sin mantenimiento

  Como norma habitual en el mundo árabe, los hoteles de categoría media NO realizan mantenimiento alguno de las habitaciones. En este caso, el aparato del Aire Acondicionado no funcionaba, apenas salía agua de la bañera.

  

• Resort322733

  04 mayo 2018
  Imposible descansar. Es una discoteca con camas.

  Si queréis descansar este no es vuestro hotel. Es un hotel cutre y viejo que sería pasable si al menos se pudiera descansar. Es un infierno musical porque hay una terraza-discoteca en la planta superior y otro club en la planta baja. Estás rodeado y no hay escapatoria. Hasta altas horas de la madrugada con música disco a tope. Incluso con los tapones en los oídos es insoportable. Para rematar la faena, cuando te puedes quedar dormido, empieza el rezo del amanecer y, como hay una mezquita delante, te lo comes con patatas. También tienes un cole justo delante que, en los días lectivos, te despiertan de buena mañana cantando el himno jordano y otras cosas. En resumen, si queréis descansar esto es una tortura.

  

• abdulmaliksaif

  07 mayo 2019
  Shepherd hotel

  The hotel is in an excellent location and close to restaurants, shops and the hotel has a nightclub and an Italian restaurant. The hotel staff is very helpful but there are little repairs in the hotel's bathrooms and some furniture change.

  

• ct702

  22 mayo 2019
  Be careful..you get what you pay for

  After too many hours of traveling - I went to check into my room at this hotel. During check in the hotel clerk charged my card for the entire stay up front instead of placing the normal hold that most hotels do. I received my room key and made my way up to the room. The room left something to be desired.... The only way to lock the door when inside the room was to use a key, that was hard to turn in the lock, so safety was definitely an issue if you ever needed to get out of the room quickly. The heater only worked when a key card was in the slot on the wall - so it was freezing when we arrived (and would be each time we came back to the room) The bathroom had bulk shampoo/conditioner available (so who knows what was in those containers) One window was broken so you could hear everything that occurred on the street After about 5 minutes in the room, I made the decision to check out and change to a 5 star hotel. I proceeded back to the lobby and advised the staff that I was not happy and wanted to cancel my reservation. The manager advised that he could not do a refund or void my credit card transaction and that he had to wait 2 business days for the funds to clear his bank then he would bring me my cash at my new hotel. Well as you can guess I never saw him again or my cash. Thankfully my credit card company is great and they were able to credit my account the JD 200 from this hotel.

  

• Gemma T

  29 junio 2019
  Nightclub central with no sleep and a lot of broken appliances...

  There were many problems worth mentioning but the worst by far was the extremely loud nightclub in the building with music blasting till 2.30am even on a Monday night! It was unbearable and when you call to complain they dont care! It did strike me as weird that there was a metal detector as you enter the building but I didnt realize it was a nightclub. They asked if we wanted a TV in our room to which we replied yes, however in the 2 rooms we had the TVs were broken and they said they couldnt fix them. In one of the rooms the air conditioner was broken so it was on freezing cold all night and couldnt be switched off. We called reception a number of times but there never seemed to be anyone at the desk to answer. We had asked for 2 days for a kettle for the room to which they continuously promised us they would bring but only brought it on the day we were leaving. There was one lady at breakfast who was kind and helpful (and is one of the only good things about the hotel) but the rest of the staff were rude and unhelpful. It was surprising the attitude of most of the staff when everywhere else in jordan, the people were so welcoming, helpful and kind! We were really amazed as even randoms on the street were so polite, so you would expect hospitality staff to be hospitable. The location was good as was the price, so I guess thats what you are paying for. But overall I wouldnt recommend unless you are able to sleep through booming music all night.