Shangri-La Jakarta

Comentarios destacados

• Santiago C

  21 mayo 2014
  Hotel de lujo

  El mejor hotel de Jakarta por su ubicacion, calidad, atencion y lujo, recomendable 100%, tiene habitaciones amplias, comodas con camas extragrandes, muy buena atencion y comida, y tiene un bar muy divertido con una banda inglesa excelente

  

• parchearrua

  15 abril 2017
  No es malo

  No es que sea un hotel malo, es que no cuidan los detalles, la habitación y el baño estaban bien pero le faltaban detalles para hacerlo mas amenos, el lobby es muy bonito, él área de la piscina también pero para ser un hotel 5 estrellas le falta mas

  

• Taknie88

  08 marzo 2021
  Shangri-La Jakarta

  Every hotel needs to have a speaker who can speak the language. At Shangrila, some tall lady in red guided me and my family with hand language seems like we are deaf or something, please stop treating japanese or asian people like they are deaf and use hand language like "go up for checkin on 23rd floor" or "calls you to say can you come down to exchange or key". There used to be lady in red name Kimura-san. Please bring her back. She used to handle from call reservation upto japanese amenities and letter in detail. Me and my wife also celebrated anniversary last year arranged all by Kimura-san. Now it is a mess. I gave my feedback to the lady in red in the main lobby, hope the management cares for what we have to say. Thank u in advance

  

• LailaLambNYC

  12 marzo 2021
  First Class Service

  I booked the quarantine package at the shangri- la for 5 nights and It was amazing. The staff and food were excellent. The GM upgraded me to an amazing room after there was some miscommunication regarding my room type. Every staff member I interacted with during my stay went above and beyond to help and make sure I was taken care of. The staff works from their hearts and it really shows. Mr. Harry from the concierge in particular was an angel sent from god. I had Luggae that I needed to send to Bali and he personally took my bags to the transport company during his lunch break to make sure it was handled properly. He even got me a SIM card and a lock for my suitcase on his day off. Really I cant say enough about this hotel and its amazing staff. My room was beyond lovely. It was a little piece of heaven for the 5 days of confinement. The room had excellent amenities and the bathroom was equipped with great products and everything you could think of from shower caps, tooth brushes and even Loofahs. Do not hesitate to book your stay at this wonderful property!

  

• victorial517

  13 marzo 2021
  Amazing service at Satoo Restaurant

  Chef Rizki W very personalized and professional service even during our stay in a middle of a pandemic. All safety protocols were used and made us feel very safe. Definitely coming back again as the kids enjoyed their stay.