Shangri-La Dalian

Comentarios destacados

• Chen X

  24 noviembre 2019
  Best Hotel Experience!

  The best accommodation and service i have ever experienced. Hotel facilities are very classy and elegant. Rooms (1404) are spacious and cozy. The hotel staff are very friendly and hospitable. Housekeeping by is superb as she is very attentive to my needs big or small and making sure I have fresh fruits everyday making my stay in Dalian very unforgettable. Breakfast buffet was sumptuous. Doorman aka "Dalian Yao Ming" is very friendly and courteous. Worth coming back in the near future!

  

• tblord1000

  14 diciembre 2019
  Shangri-La Hotel Experience

  The front desk check-in and check-out was excellent. The front desk staff was very helpful and courteous. The overall appearance of the hotel was excellent. I booked a superior room which was spacious, clean, and elegant. The bathroom was modern and very clean. No problems with toilet flushing or sink not draining properly. The room also came with free bottled water and a fresh fruit dish which was a pleasant surprise. The breakfast buffet at the iCafe restaurant was excellent. There were many food choices to choose from and the overall quality of the food was superb. The dining room staff paid attention to every detail and performed their duties in a highly professional manner. This hotel has a sports bar called THE SWING. This facility needs a lot of work. The bar opens at 5:30 pm. I entered this bar at approximately 6 pm and had to wait for about 10 minutes for a bartender to show up. They have a full size pool table but it is very poorly maintained. It was not assembled properly and the cue sticks need to be fixed. I was there during "Happy Hour" and drinks were advertised as 50% off. When I asked for my bill, I was initially charged the full price. After complaining, I received my discount which made my visit satisfactory. My overall experience at the Shangri-La Hotel in Dalian was fantastic. I would definitely recommend this hotel and would not hesitate to stay at this hotel in the future.

  

• 155micht

  29 diciembre 2019
  Business trip

  I found all the staff to be friendly , professional and customer focused, My flight out of Dalian was rescheduled by 5 hours, I requested a later check out time, The staff on the front desk were very helpful and provided me a late check time,

  

• Zippi_11

  23 enero 2020
  great location

  nice big and cozy hotel.rooms are big and clean with all amenities required,room temperature was o.k breakfast is either local as western.very polite staff,wish they will speak some foreign languages,

  

• Helen_Sun_Snow

  06 julio 2020
  Excellent service and perfect location~

  Thanks Ms. Jennifer Ning for providing the excellent service. So considerate and warm care. It was a pity that the Luxury Lounge was not available, I missed the atmosphere. Really appreciate it for the customer-focused attitude, best wishes to every hoteliers~