Sfera's Park Suites & Convention Centre

Comentarios destacados

• RitaY58

  07 marzo 2020
  great accommodation

  great place to stay we were there for a weeing close by everything is close by walking distance to shopping cente, rooms are beautiful we had a nicebig room service was great very polite explained everything to us what we wantd to know

  

• josvino

  19 marzo 2020
  Functions

  Restaurant Ive dined in their restaurant Boca Chica and it was extremely average, service was okay, food was okay too. Cocktails were great. Service They seemed friendly but werent particularly welcoming. Ive been to a wedding here and the venue is great and the wedding was beautiful but they do need better staff. General Manager Unprofessional, rude, undermining. Let me tell a story: My friends daughter was looking for a job and she had event experience, social media experience and had a degree in business. She got an interview here with the general manager Michael and firstly he was 30 minutes late to the interview, started off the interview talking about a front office position which wasnt the position she was applying for and when told that he then continued to ask what job she was even applying for - so he was unprepared. He then cut her off mid sentence and used his phone to write something down because he remembered something important. Then he continued to ask what nationality she was and then said interesting. Finally he said that she was better off continuing doing the job she was currently employed in because he wasnt looking for someone like her. I couldnt believe it when I heard this. She over prepared for this interview and wasnt given the time of day to explain why she would be the best candidate. I find it disgusting that this even happened in an interview. Extremely unprofessional and I feel sorry for the staff who work there because they have to put up with a manager like that. Wont recommend anyone to come here under his management.

  

• 223jesse

  24 marzo 2020
  Worst experience ever!

  My experience with Sferas from beginning to end was absolutely horrible. 1)I had 5 wedding coordinators because they seemed to keep quitting, but no one ever communicated with the next one. 2 weeks before the wedding the new coordinator, Nicole, still didnt know what room we were in and knew absolutely nothing. 2)Before booking with Sferas I visited the venue. I fell in love with a hanging floral arrangement above the bridal table and the coordinator told me it was theirs and can be included in my package if I make a deposit that week. We spoke several times about it via email and ensured my deposit was paid in time to secure the hanging. 1 week prior to my wedding I contacted the new coordinator, Nicole, to re-confirm again (didnt want it added to my bill due to miscommunication). Nicole replied and informed me it didnt even exist!! The bride that got married the week of my visit had purchased it and I had been misinformed. Nicole said she was happy to get a quote for me but it will be around $2000-$3000!!!! One. Week. Before. My. Wedding! I emailed the owner explaining how upset I was, forwarded all the previous confirmation emails. He responded She no longer works here, sorry you had to deal with her, but there is no Floral Hanging and you will have to pay for one. His resolution was that he will waive the $220 cost that they have the right to charge me over my final number change. I had sent them my final numbers at 4:15pm and remembered two guests were no longer coming so I sent a revised email at 4:28pm with the correct number (minus two people). He said I could use that saving to put towards the floral hanging. I ended up being $2500 out of pocket. 3)Our Private Bridal Party Room turned out to be a reserved table for 6 in their public Boca Chica Bar. I was disappointed it wasnt a private room and would only fit half of us, but imagine my frustration when we get there and are turned away because the room was booked out for a 60th Birthday Party! I shared my frustration to Nicole, the wedding coordinator, I said I know its not your fault but this isnt what we agreed, I expected it to be a private room away from the public and where we can all be together for photos, I spoke firmly but calmly. She aggressively replied Well Jess, Ive worked with soooo many brides and you are the only person thats ever had an issue with this. She literally made me cry on my own wedding day after talking to me like this in front of everyone and completely ignoring how I felt. We ended up just all sitting in the hotel room and were unable to do any bridal party photos. 4)I asked to use the backdrop for our ceremony. I was told it would be a $200 cost BUT Nicole said if I wanted to do a trade and give them my Love neon sign. I agreed to pay the $200 as I wouldnt be giving them a $1500 neon sign. My sister however asked to speak to Nicoles supervisor to ask why it was $200 when the backdrop is already set up in the same room. The supervisor turned to Nicole and said Why did you say that? We dont charge for the backdrop when its already set up?. So it seems clear to me now that Nicole just wanted the neon sign. 5) Whilst doing photos Nicole asked me how much I would consider selling the floral hanging piece to them for. Yes, THAT floral hanging piece that was 'included' that I ended up paying $2500 for! 6) Our table skirting kept falling off so a guest went up to a man behind the bar and overheard him say to the waiter I cant wait for this f** wedding to be over and for this couple to be out of here. It was the owner Michael. She had no idea about the previous issues and she came to me and said Um, did you realise these guys hate you? How embarrassing. Sferas constantly tried to make me feel as though I was exaggerating or being demanding however the fact that the issue was them was confirmed when almost all of our suppliers complained about how disorganized and rude Nicole was. Sferas overpromise to secure a booking and do nothing when things go wrong. So unprofessional!

  

• mymishelle72

  21 agosto 2020
  Great place.

  Fantastic! Happy friendly atmosphere. Any small issues that pop up are sorted promptly. Staff are very welcoming. Beds are very comfortable. Great sleep especially after a 5hr drive. Very clean. All round.... no complaints from us!

  

• Pollyanna315

  14 diciembre 2020
  Lovely place to stay. Rooms excellent

  Needing a place to stay and not much to choose from in the North East, we went to Sferas and it was wonderful. Not real happy that they wanted a $150 holding deposit so we make sure we don't wreck the room. This is a fist class place to stay. The room had plenty of space, was clean and the bed and pillows were wondwerful to sleep on. The bathroom was roomy enought to take my walker.The only complaint was the noise beneath up as they had a school graduation.