Sentrim Castle Royal Hotel

Comentarios destacados

• CarlosSureda

  17 septiembre 2010
  Recomendable

  Habitaciones amplias y limpias. Bastante nuevas. El servicio es algo lento. Tuvimos que esperar tres horas (teniendo reserva) después de la hora del check-out para que limpiaran y nos dieran habitación. El desayuno, sólo, regular. Lo mejor, la ubicación.

  

• Coco Y

  07 noviembre 2019
  Old world character but needs a polish

  This hotel was recommended in a few guides and we wanted somewhere reliable with a central location in Mombasa. The Castle Royal Hotel was fine. We followed advice and asked for a room at the back. The room was spacious and well equipped. The room servicing was a bit strange and the bathroom was worn, not renovated and seemed a bit stained, not dirty but water stains. It might have been something in minerals in the water. This hotel is old but that means character. One of the staff told us there are restrictions on making changes because its historical. But is has modern facilities such as wifi. The TV didn't have many channels. The lift is very slow and somebody said sometimes it didn't work. We felt safe here because there is visible and reasonably efficient security. Breakfast was OK and it was served on the terrace looking out on the street, one of the nice features of the hotel. But a bit noisy. On the subject of food, the restaurant service was slow. Took ages for food to come and it was OK but not great. The friendly waiters spent a lot of time chatting. The reception staff were better - efficient and helpful. Castle Royal Hotel was fine for a quick side trip to enjoy the history and coast at Mombasa. Its pretty close to the Fort and we did a bit of shopping in the city centre too. But if I went back I would probably go for accommodation nearer the beach.

  

• Meb V

  08 noviembre 2019
  Day trip

  Staff are unbelivable FANTASTIC. But Hotel is in Dire need of renovation or replacing essentials. Location is great for people who want to spend time away from beach resorts . Price is ok for 3 star ... though not many options in town center

  

• LUKKANE

  28 enero 2020
  Clean, kind and central

  Great hotel for a business trip or stopover in Mombasa. Very friendly, kind staff. Lovely outdoor restaurant/bar. Great food - try the fish and chips! Clean, simple rooms, good wifi - great stop off en route to the beach/back to Nairobi

  

• DubaiChamp

  08 marzo 2020
  HEART OF THE CITY BUT....

  No aircon in the lobby, breakfast do not have much options for vegetarians and it was just disappointing, terrible bathrooms, very old and damaged pipe fittings in the bathroom. the flies which are normally born out of unhygienic conditions, you can see here. spilt a/c which was working well, you have a wall mounted fan too. towels are just fine and the sleep quality was okay. staff are very nice and you have a parking space too. But I will not stay here again because of terrible bathroom particularly the shower area. you have restaurants and shopping areas around the hotel but nothing is worth it. the weather was terrible hot and humid, can't blame the hotel for that. Last but not the least, the room I was given did not have elevator access.