Sensitive Premium Resort & Spa

Comentarios destacados

• Familyholiday26

  25 octubre 2019
  Mrs D Murray

  This has got to be the worst hotel I have ever stayed in, but because it was for work I had no choice, I did read up on all the reviews before I went which wasn't very good but I went with an open mind, I'm sorry but I've got to say I didn't appreciate the cleaners/ maids knocking on your door the tips, also the staff let themselves in and out your room whenever they feel like it without even knocking and giving you fair warning, the staff were very rude and very unhelpful, but I must say the man that filled our fridge was very polite even though he didn't do it everyday but he was polite when he did, as for the food it was very tasteless and very disappointing, the teacups and the the dinner plates had cracks and chips, ( cracks and chips Harbour bacteria for those that don't know ) the bar staff were very rude to, we did have the odd staff that was nice like a couple of the bell boys, as for management staff they was so rude so what do you expect from their staff, I must say I wouldn't recommend this place to anyone, but I will say the weather was outstanding and the hotel was clean, other than the Kitchen accessories , as for my work I support adult's with learning disabilities and this was their holiday for the year, so me and my other support worker made it as good as we could for them and that's all that really matters to me, but please if you read this have a little competition for other people, money is money at the end of the day and it's people like us that bring to your hotel, I wouldn't have given this place any stats, but all in all the hotel was clean,

  

• mohammad a

  08 noviembre 2019
  Sensitive review

  I was there for one week at firs november. All thing here are in excellent quality. Reception are friendly and helpfully. they served foon and drinkly openly but have a special time . they have activities all night for kids after that for adults, that is a good location for relaxation and enjoys. Only negative point is position of hotel which is located far from city center Antalya, Hope the manager can solve this by using the shuttle bus for transportation. Thanks all of you sensitive

  

• Sammymidsey

  07 enero 2020
  Dont stay here if your English !

  We booked here after having Egypt holiday cancelled In the description of this hotel we felt it met our needs travelling with a 16 year old . We arrived 20th December and quickly realised we were the only 3 English people in this hotel and it was this way for our entire 2 week stay ... Firstly we thank the blue bar staff, animation team and the Iranians for making out holiday better ..... Now the truth this hotel does not cater for the English they speak very little English and even in summer months not many English people go.. The hotel itself is lovely and its a shame that everything else was a big disappointment.. This Hotel is Seasonal which means from 1st November to beginning of May most things close ... this means should you book during this time the pools, pools bars slides ,snack bars, a la carte restaurants, sun loungers, all activities, kids club , shuttle bus, beach, shops will be closed and not many excursions will be will available either. The alcoholic all inclusive is very poor and very limited unless you get Ali to make you his specials ! This is NOT a beachfront hotel its a 8 minute walk to the beach which isnt brilliant . The food is terrible we had raw eggs despite they had allegedly been boiled for 8 minutes ... on another occasion we had raw chicken , this was brought to attention to operation manager who dealt with this by giving us fresh fruit and desserts in our room the following day ( guess this was way of apology) Getting food at mealtimes is a battle in main restaurant ( this was only one open during out of season) the food is tasteless and cold if its even cooked at all . and this was out of season so god knows what its like in summer ! We actually ate out a few times at local take away which was amazing and very cheap .. Staff will admit that they dont eat at this hotel due to poor quality and standard of food. This hotel also says it has an aqua park .... it doesnt it has 3 slides which go into a small pool , there is then a large main pool and 1 small kids pool ( again these close November to May) Guest relations are useless whatever you go and ask them they refer you to reception There are shops about a 10/15 min walk away but again these close when season ends .. the only activity that was available during our stay was the kids mini disco which was each evening 8.30pm to 8.45pm ( not exactly what a 16 year old wants) There is a disco but this is only on from 10.30pm to 12.30.... we actually went to this every night but so did the kids from the mini disco .., not sure how that works when its for adults !! Maybe its different in summer months .. We do all inclusive every year and been doing them for 10 years however this is the worst ever especially for food and lack variety of drinks .. its real shame as lovely hotel views not great quite rough looking area but they dont cater for the English at any time of the year ... Oh there are lots of cats around the hotel and youll be greated by dogs wherever you walk although friendly might want to consider this is you have phobia or are afraid of these . Recommend Hamam and Turkish bath and the day trip to waterfalls that includes lunch and boat trip .. The Spa in the hotel is also very good we had a full Hamam including massage lading 2 hours at a very good rate the guy on reception speak quite good English and very friendly .

  

• LAD833

  02 abril 2020
  From USA.Wonderful Staff.All very kind.Wonderful food & service.Lovely Hotel,but I could not get a RECEIPT for stay?

  From USA.Wonderful Staff.All very kind.Wonderful food & service.Lovely Hotel,but I could not get a receipt for RECEIPT? Very close to beach. Bus into Antalya very convenient. Shuttle to Airport. Thanks for a wonderful week in January, Lynn Diane Dixon

  

• JCWilson2416

  28 octubre 2020
  Fantastic value. Dont be put off by bad reviews.

  I had a stop gap of a couple of weeks between two trips in Belek and decided that I would stay at the sensitive premium. For what worked out at about £35 a night for ALL INCLUSIVE, this was simply a fantastic hotel. I was working and therefore a bit concerned to initially get a room overlooking the pool which had a loud party at the time I arrived which was swiftly changed to the other side of the hotel. Id recommend a room in block 3 on the even number side for a bit of quiet from the pool. Given I was working the WiFi was a key point and Ive been here 7 days now with 11 to go and not encountered a single issue with WiFi. Has been able to hold work video calls easily. The food, yes its relatively basic but Im happy enough with some grilled meat, rice and salad each lunch and dinner and some eggs in the morning. Previous reviews really worried me about the food eg nothing fresh and raw eggs... these are false. Plenty of fresh fruit and salad every day, yes the meat is lower quality than Id prefer but ultimately youre paying £30-40 a night for a room and all you can eat and drink (including waffles/ice creams etc in the afternoon). Its simply incredible value! There is a gym and indoor pool open 8am-7pm and the beach is a 5 min walk away (or you can get the free shuttle). Theres a bar/afternoon snacks and plenty of sun beds at the beach for those who prefer to go to the beach in the day. The staff were fantastic in my experience, again very different to what others have reviewed. The level of English speaking is low but what can you expect when coming to a restaurant which is full of non English (mainly Russian speakers). Personally not an issue for me and something I enjoy, I spend enough time around English people in England!! The mini bar is also all inclusive and topped up daily and the cleaners also did a great job. The rooms are a bit outdated but again... £35 a night? No complaints. Dont be put off by the negative reviews and give this place a go if you dont mind having a mix of cultures around you!