SEETELHOTEL Ahlbecker Hof

Comentarios destacados

• piwiak

  13 enero 2019
  Wonderful stay

  We decided to spend 3 days in Heringsdorf and booked a room at the Ahlbecker Hof. It was a very good choice. Competent service, excellent selection of restaurants - especially the Thai restaurant. A very nice SPA zone. Room overlooking the sea despite the bad weather turned out to be a hit. If you want to spend a romantic weekend (regardless of the weather) we can easily recommend Ahlbecker Hof Hotel. We will definitely be back again this year.

  

• Pugsitter

  17 enero 2019
  Finally: a grand hotel on Usedom

  For those of you who thought elegance had fled the Baltic Coast during 40 years of socialism never to return: take heart! This is a great hotel, with excellent and friendly service, several different restaurants, tea in the afternoon, fluffy towels and attractive rooms. They will pick you up at the train station in their car, tolerate your sandy dog (but not in the gourmet restaurant, which is just as well), let you use the sauna for free and arrange spa treatments at a reasonable price in house, make you a cappuccino for breakfast or bring you a glass of Tattinger in the bistro. We stayed in the addition, "Residenz," which has its own entryway but also access to the rest of the hotel by way of underground passages. Even the rooms without an ocean view were generous in size and well-equipped, especially the bath, with a fancy-pants shower and lots of room to stow your stuff. What a pleasure! Who would have thought!

  

• voyageurflo

  02 febrero 2019
  Dont be fooled by this hotel!!!

  It looks like a gorgeous old fashioned hotel facing the Baltic Sea. I travelled for 2 nights with my parents and our little dog. We were very excited to discover the hotel but it turned out to be more stress and frustration than anything. Reception allocated us 2 rooms in the apartment part of the hotel, not the main hotel which is definitely more charming! Its a long way from the main reception/ breakfast area so not that easy. One of the room was freezing cold so it took more than 2 hours to get it changed. The other nice surprise : internet was not working. We explained it was very inconvenient for us and specially to me as I needed to work throughout the weekend. The reception excuse was that theres no technician on duty over the weekend! (we checked in Saturday and left Monday around 11 am, and internet was still not working!!! They sent a cheap bottle of Prosecco to each room which I sent back as drinking will not make up the fact I wasnt able to work! After many calls to reception I thought they will try to find a solution but nothing, not even an apology note the next day, not even an option! The other room my parents got was in the main hotel and had a jacuzzi, such a nice touch however it didnt work! Thats the problem, the style looks quite used and bathrooms specially toilets in the rooms looks a bit dirty which is not at all luxury. Breakfast was below average, with small selection of fruits, not high quality breads and more than basic eggs Benedict and pancakes.. The rooms were not comfortable, either too hot and too cold. And finally on check out morning, we were woken up by construction in front of our windows starting from 6.30 am! Talk about a lovely relaxing weekend away! During check out, we explained again the unfortunate situation with no internet, the room changes, having breakfast in the brasserie.... and the best they did was to remove 24 euros parking fee! What a joke!! We asked to see a manager and apparently no one was there? Really at 11 am on Monday morning? What kind of management is that? Clearly they didnt want to make any effort to assist us. The hotel is charming however the lack of service and attention to details ruins everything. Too bad and not worth spending your money there.

  

• SYROKOMLA

  04 septiembre 2019
  Perfect

  Now every year we come back.The best place on all Baltic Coast.Comfort,service, delicious food,royal breakfests,rooms,you are in the center of the city but peaceful,face to the sea and the beach very good SPA and so clean everywhere,-all is perfect, plus honest,smiling,helpful staff,we feel now like home.Thank for your care.

  

• didyouflytoday

  26 junio 2020
  2 nights with the family in the Ahlbeckerhof Residence

  We had a family room for 4 adults with a bedroom and a living room, beside an open kitchen with a table and 4 chairs. We were located not in the main building at the beachfront. We were informed about this issue already during the booking process. The room location was in the Ahlbeckerhof Residence connected to the main building with and underground tunnel of a length of maybe 50 to 60 meters. Breakfast and dinner service was excellent in the main building. The service personal did not wear the COVID-mask correctly. The nose was in 4 of 5 cases not covered. Parking in the garage of the Ahlbeckerhof Residence possible. The rooms looked quiet demoded and need some moderate brush up in the next years. The electrical and water control appliances were lose or partly broken. Beside the bed in the master bedroom on both sides 1 of 2 halogen lamps were not operational. Also towels were only for two persons available. After contacting the front desk the towels missing towels were stocked but the lamps were not exchanged. On the next day also the lamp issue was solved. The WiFi in the Residence part was rather poor.