Saphir Hotel & Villas

Comentarios destacados

• sandra m

  27 septiembre 2015
  Buena ubicacion

  Habitaciones limpias y cómodas pero muy pequeñas.Desayuno muy completo, y la ubicacion es perfecta, para ir a pie a los mayores puntos de interés.El personal de la recepción es muy amable, invitan con un trago de bienvenida.

  

• Roland H

  25 septiembre 2019
  Holiday

  My and my fiancee stayed in this hotel for a week in Sept 2019, the weather was great 34 degree celsius. I would recommend this hotel, nice staff.,great hotel, cosy rooms, funny animators, rich programs every day and night. The only thing I missed is the music during the evening, however is not a big deal. Food was delicious and lafge selection of food. I only can rexommend for anyone, families. Couples groups.... Thanks saphir

  

• Journey811684

  28 septiembre 2019
  Mrs lazenby

  Beautiful hotel great food and boss at hotel reception was great when our transfer never turned up really clean hotel beach is good and shops were just across the road so great location first class for food so much choice for everyone

  

• Nardolilli

  11 octubre 2019
  Accident

  The worst hotel in which we can stay ever! Staff is not polite, rude, if will be any problems with room, they can call easy police. My girlfriend was going to have shower,when she closed shower cabinet doors was brake,all glass on her body. When we start complaining they almost was calling police because we complaining! Room not clean in day time 4days from 8days holiday.highly not recommendet!

  

• vaidotasl2017

  29 noviembre 2019
  Manager( VELID ERDEM ) - unpolite. (Lithuanian staff were amazing though)

  As a hotel I could give 5/5 As the rest I could give 1/1 My girlfriend were having a shower on last day staying in hotel. She was trying to close glass doors in the bathroom, it was somehow stuck, she tried to pull it, and they broke to tiny glass pieces on all over her body. She came out of room, tried to call for help, there was no help from reception. My mom saw her bleeding with glass pieces in her, standing outside. She called me, I've to run to her, only then I ran to receptionist and only than help came. Even though guys from receptionist where looking to her ( she was with her towel only) and laughted. (They been intimidated by the thing that women is almost naked) I've asked for help, and emergency came really fast. They send her to hospital, were full provision and help been provided( they were amazing ) . We came back, and started to talk with manager (VELID ERDEM) ( yes I had raised my voice, because I was frustrated that in 4 star hotel things like this happening ) We asked for refund, because of the damage they done to her physically and mentally. They just laughed from it. And manager (VELID ERDEM) said, we can pay for your medicine bill ( which we were insured so it was free ) and that is it. Later we said we can call police, and they said we can call them as well and say that she broke glass doors intentionally ( she waits like 45-50kg - she must have superpowers (even though everything was included, she wasn't drunk, because she wasn't drinking for the past few days( because of horrible experience - so she was completely sober) ). They gave us new room ( which should happen anyways, because that room was full of issues anyways). But no refund, and nobody even said sorry. They don't even admit that its their fault. We also find out, that they not even doing hotel room check where they should check if rooms is suitable for living for their customers. Disgraceful!