Samnang Laor Phnom Penh Hotel

Comentarios destacados

• sandraoval

  31 agosto 2017
  VERGONZOSO

  El hotel no está mal. Peor el servicio es pésimo. No nos hacían bien las camas ni nos cambiaban las toallas sucias, pero lo peor de todo fue que solicitamos en recepción la gestión de un sleeping bus para viajar hasta Bangkok y nos recomendaron una compañía de guaguas que según ellos era estupenda y muy segura. Ellos mismos nos tramitaron los billetes que recogimos al día siguiente. Pero cuando fuimos a la estación de autobuses con nuestras maletas para ir a Bangkok a coger nuestro avión rumbo a España...nos encontramos con una oficina donde la gente estaba sentada en el suelo encima de sus maletas, hacinados en la puerta entre bolsas de basura. La guagua que nos iba a llevar a Bangkok tenía el cristal del conductor roto y pegado con cinta marrón de embalar...la guagua estaba toda rota, oxidada...lo sillones cama estaban rotos con las espumas por fuera y llenos de mierda...¡¡¡como para pasar 15 horas allí dentro...!!! Nos negamos a subirnos porque esa guagua no reunía las mínimas condiciones de salubridad y seguridad. Volvimos al hotel a reclamar nuestro dinero y nos dijeron que nos contestarían por correo electrónico...jajajajaja!!!! y no teníamos forma de volver a Bangkok...así que tuvimos que gastarnos una pasta en comprar a última hora dos billetes de avión a Bangkok para no perder nuestro vuelo a España...(No nos han contestado y obviamente no lo van a hacer...hemos perdido nuestro dinero) UNA VERGÜENZA!!!!

  

• SurabhiSC

  22 noviembre 2019
  Super good!

  Happy with everything about this hotel. Good food, clean and spacious rooms and friendly staff. The view from their roof top restaurant is spectacular at night! Also availed the spa service and it was very good... Would definitely recommend the hotel! :)

  

• Dale10

  12 diciembre 2019
  Cockroaches

  Was shocked when we entered our room, as there were tiny cockroaches running all over the place. Front desk staff agreed to change our room, however it took us 3 to finally settle down without the rodent issue. Rooms are huge and spacious so I really hope they get to cleaning up and do a regular check more often( At least before letting the guest in). Buffet breakfast was very average. The staff did not seem to keep the place clean at all as there were crumbs everywhere. Would not recommend anyone to stay here until they improve the service standards.

  

• Kenneth F

  03 enero 2020
  Good hotel

  This hotel is located near some places of interest. With a tuktuk it will take you about 12 min. to the Phnom Penh Night Market, the US Embassy or to the Hard Rock Cafe and about 10 min. to the Central Market and about 6 min. to the Royal Palace or the National Museum of Cambodia. The rooms are spacious and clean. The breakfast buffet is not the best, but it's ok, except for the omlette station. It's great and makes up for the rest of the buffet. The staff is very friendly and helpful. The view from the roof top restaurant is great, expecially at night.

  

• iamraincrystal

  22 febrero 2020
  Alright place to stay and not go out at night...

  Really quiet location, especially at night when it's lights out, although it's accessible and you can use the Pass App while you're in Cambodia. Room is really spacious, TV has local and foreign channels, great Wifi connection, Restaurant at the Sky Bar has friendly staff and nice view of the sunset. But jacuzzi is a little bit cold and has a funny smell, though there's also the Sauna / Steam room and some gym equipment in the Amenities 2nd floor.