Salem Waterfront Hotel & Suites

Comentarios destacados

• KGB1112

  30 julio 2019
  para volver

  Hotel absolutamente recomendable... Empezando por el personal de recepcion ...Lisbeth atenta amable y muy servicial, o por el de limpieza, Agustina que dejo la habitacion impecable. Muy buena habitacion, muy limpia, y comoda, y con personal asi... para volver. Camas muy comodas, me hubiese quedado 15 dias. Sin duda el mejor hotel de toda nuestra ruta por la costa noreste. Felicitaciones y gracias.

  

• jetBluePaulaJ

  08 febrero 2021
  Amazing!

  I had a great time here! The staff is wonderful & every need I had was addressed quickly and with a smile. The pub was nicely decorated for Super Bowl Sunday & the chef James C. cooked up some great food! I was totally impressed with everyone that worked there, right down the line. It was refreshing to see all those happy faces. As they say, Team work makes the dream work ! Special thanks to Jennifer L., Chef James C. and Wayne J. The GM Ryan Miller was super nice & went above and beyond! Ill definitely go back soon. 10 stars!!

  

• djrs162426

  13 febrero 2021
  Great location!

  We stayed here two nights to celebrate a friends retirement. Six of us had three rooms. The staff was great! Hotel is in perfect location to shops and restaurants.Their Regatta pub restaurant was nice too. Rooms were clean and quiet

  

• Leona B

  28 febrero 2021
  Clean, Friendly Place

  This hotel is wonderful. Very clean and safe. I would recommend this hotel anytime. It is located right on Pickering Wharf and within walking distance of most of the attractions. The rooms are very nice and the staff is very friendly.

  

• bryanwebsteredx

  02 marzo 2021
  Clean and quiet

  We booked a king suite for a weekend covid get away. The room was clean and adequate for it's purpose. The furniture was a little tired but clean and functional. The only thing that will make me think twice before booking here again was the staff. I paid $70 to have a dozen roses in our room for arrival. Entering the room my wife was greater by 3 beautiful roses. When I went to the front desk to address this the response was "okay. I think that was my mistake".... and? No solution. As I walked away a gentleman who watched the exchange could see I was less than pleased by the response. He offered me two glasses of champagne. This simple gesture may have been a weekend saving moment. He deserves credit here. Later that weekend we tried to call for room service, but the phone didn't work. My wife called the front desk and told them our room phone was out of order... response "okay, I'll transfer you to the restaurant " again no comment on the problem. The room service was then met with the same lack of caring when our order was wrong. Overall except for one man it seemed the staff lacked any desire to make sure our stay was as wonderful as the $260 a night promised it to be.