Royal Heritage Resort

Comentarios destacados

• msudha

  30 julio 2018
  4 nights stay arranged by byond travel

  I stayed with fellow travellers and located right, good view but lacked greatly in service. One room had geyser rest no way One room had room slippers, hangers etc rest lacked Some got hot water some no way My milk powder packet was found as i left...no clip or rubberband to close. Food very average All drivers were great Needs terrific staff training Sry 2 stars only

  

• atimoum

  26 agosto 2018
  Average facilities similar to a budget hotel

  I stayed in this property for 4 nights during my visit to Leh Ladakh in July 2018 and I am not very happy with how it turned out. They have to improve immensely on their services and the professionalism of their staff to even quality to be a 2 star property. Here is my experience: Good: 1. The property has parking space 2. You can walk to the Leh market and is 15 minute drive from Leh airport 3. The hotel has a beautiful garden with fruit trees, flowers and kitchen garden vegetables. 4. The served was simple and I liked their dinner menu. I had breakfast, lunch and dinner at this property. 5. They have their small houses with a drawing room, sofa TV, with one bedroom attached bath and one small room which has one bed. So a 4 member family including the kid can be accommodated easily. Bad or Needs Improvement 1. The hotel wi-fi works only when you are in the hotel reception area. Stops working the moment you step out of the reception. 2. BIG PROBLEM: Water in the bathroom. On two occasions the cold water stopped coming abruptly when in middle of shower and I had to step out to inform the staff who asked me to wait for 10 minutes after which the tap again had cold water. They have mentioned about not wasting water but to get hot water you would need to keep the hot water tap open for 1 bucket full which completely gets wasted as they only have one bucket. 3. My room didn't have geyser while some rooms have. 4. They didn't have any fan or option of ventilation in the room other than you opening the window which lets the insects get into the room. It was hot in July 2018 when I visited and I had to keep the window open risking insects entering to sleep in the hotel. 5. The telephone in the rooms don't function. So imagine me having to step out of the room walk to the reception in middle of shower to inform a staff to check on the cold water. 6. Overall the staff needs to be trained on professionalism and being responsible. We had an early morning flight and had to checkout from the hotel by 6:45am. The breakfast wasn't ready and there was no staff in the hotel reception area to help. Overall I wouldn't use this property ever again.

  

• archit j

  26 septiembre 2018
  Great Stay

  We spent full week there.Our stay was awesome. Staff are good in all sense. Food was also nice and a lots of options there. Rooms are well cleaned. Bathrooms are well cleaned. This hotel was highly recommended.

  

• Shakti_Leh

  06 julio 2019
  Feels homely at a tourist place

  I stayed with my wife & 2 kids (9 years & <2 years) for full week. although the facilities might not be of a great and professional hotel, but I felt it like home there. the staff are really very cooperative. some things are ignored by them like they do not provide water in room (probably mine only), but this is because people in Leh don't drink much of water. But if you ask, they will provide water jugs with glasses. You need to tell them your requirement. you can understand with the fact that i was with 22 month old baby. they arranged everything for him (like milk etc.) that I asked them. They never minded when my son was creating nuisances etc. the hotel is great for family stay, may not be good enough for a solo stay. I found it great so rating it as 5 stars.

  

• Mike-Shimla

  01 agosto 2019
  Wonderful experience of Stay

  We had very great time of stay at Royal heritage resort in july 2019. Rooms are good, staff was very polite and food was great. The resort have good parking facility, good outdoor space around rooms, very comfortable lobby and great restaurant. The Reception staff, restaurant staff are all very polite and always ready to help. Food served was very good. They have very good buffet for breakfast and dinners. Located on fort road and is very near by to mall road and main market. Overall a great experience of stay.