Royal Dreams Complex

Comentarios destacados

• 859christophers

  18 agosto 2015
  summer hols for 11 days

  Ok hotel just needs few things like entertainment. Upgrading a bit good quiet location near beach 10 min walk... taxi ride to main strip only around 6 pound All staff very nice teds bar lovely bar staff and put footie on for us nothing too much trouble. Plenty oubs restaurants in area. Only had room cleaned once in 10 not very impressed with that.and had to ask have my room cleaned then

  

• Terence F

  18 junio 2016
  Holiday

  The complex was clean and tidy the staff very freindly. Our apartment was basic but clean. It lacked cutlery and glasses we had to borrow some from the bar. The apartments were well situated for transport links for Burges and Nessebar.

  

• Taffycath

  03 agosto 2016
  summer family holiday

  fabulous hotel, fabulous holiday lovely staff and very helpful nightwatchman. nothing more needs to be said . shop right next door and plenty of fabulous restaurants nearby, beach was about 6-7 minutes walking distance.

  

• kevandcorinna

  22 agosto 2016
  ROYAL NIGHTMARES - NOT DREAMS!

  Day 5 staying in this excuse for a hotel. I'll be sad to leave Sunny Beach in 2 days, but not Royal Dreams. Where do I start? Positives - very few. Large apartment and first impressions appeared cleanish. That's about it for the positives. Beds uncomfortable and only one wafer thin pillow per person. Had to use the spare duvets as pillows and was horrified to find one had bloodstains on it. Pillows were eventually supplied but not with pillow cases. As advised in reception Floors will be swept on day 3 and day 6. No clean linen or towels until day 6. Curtain rail fell down in the middle of the night. Was fixed next morning but didn't bother cleaning up the dust until the evening, and only after I had to go to reception to complain. Then noticed footprints all over sofa bed where maintenance had climbed on it to fix rail, again another trip to reception. Balcony rail looked like it was ready to fall off. Plastic furniture on balcony was broken. Damp patches on ceilings, cobwebs, broken sofa bed, chipped cups.....I could go on!!! Cleaning staff extremely rude and intimidating due to the fact that one towel had got a bit dirty with a bit of dye coming out of my wife's hair and wanted 20 lev for us to pay for a replacement. This is a hotel and these things happen - deal with it. As someone who knows how to look after swimming pools, in my opinion the pool water is filthy (see the picture of the dirty mark just above the water line). We used the beach and neighbouring hotel pool. Pool pumps are never running so filters cannot keep the pool water clean. Swim up pool bar is a joke. Don't be fooled by the pictures on websites - it's derelict and unsafe. Have a look at my picture of it. The lady who dealt with my complaint wasn't interested in anything apart from me paying for a dirty towel. On a positive note. Sunny beach is a lively and vibrant resort and Nessabar is lovely. However, if you want to holiday in sunny Beach avoid this hotel at all costs.

  

• JaynieB66

  29 junio 2017
  Lovely place

  We have just returned from a week's holiday at Royal Dreams Holiday complex and we had a lovely time. All staff were very friendly and helpful, including those in bar/restaurant. Apartment was spacious and clean. Great location, nice and quiet but within walking distance of beach, Nessebar and Sunny Beach. Would definitely recommend and will also be returning. Could however do with a little paint, new sunbeds and tidy up of pool (bar).