Romana Resort

Comentarios destacados

• Katielee1234567

  09 febrero 2020
  Wonderful Stay

  We had a wonderful stay here while we were in Mui Né. Our room was bright and clean with a beautiful view of the pool, ocean and sunrise. The buffet breakfast was great and had a huge selection. The beach is also really nice, kept clean, and quite quiet. The grounds were well kept and had many lovely flowers. The staff was extremelyyyyy friendly helpful and attentive. The ladies at the front desk Wendy and Jasmine helped us rent a moped, book our bus tickets to Dalat, and were always there with a smile. Thanks so much hopefully we will be back one day!

  

• Paul G

  20 abril 2020
  A true little gem hidden away with a stunning private beach

  My fiance and I have stayed at Romana many times and is one of our favourite places to unwind when we have time. The grounds, rooms and facilities are very well maintained and clean. The staff are one of the best features, always a warm and sincere welcome and nothing is ever too much. The private beach is ideal if you're looking for peace and quiet. Local fresh fruit sellers visit the each with fruit and coconuts for drinking. Food could be better but this is the case with most hotels and who wants to eat in a hotel every night anyway? The hotel do put on themed food nights, buffets in the open air which are nice and always offer something different. We use a local taxi driver to ferry us down to Mui Ne where there are many restaurants that cover various cuisines, fresh local seafood being the most common. Our favourite place to eat is the Food Court towards the end of Mui Ne strip. Used mainly be locals and expats living in the area, not too many tourists. Food court offers various street food kitchens and a well stocked bar with real ale - as an English chap this is just heaven for me! Back to Romana, it really is a little gem located inbetween Phan Thiet and Mui Ne, a short (and cheap) taxi ride will take you to either place. A great hotel at very reasonable rates, nice and quiet . An ideal base to unwind, relax, recharge with easy and short commutes to local destinations and transport links to Ho Chi Min, Danang & Hanoi. Give this place a go, you won't regret it! See you soon Romana. Cam on Ivy & Paul

  

• JennyN2167

  06 junio 2020
  Services was very bad.

  My niece forgot the slip and I have asked to bring to receptionist for us but they declined and told my mom has to come back and take it. I ask for the key before come back but she stressed and told you have to bring it back, the housekeeper is busy yes, we come back to take it by ourselves, no need their help, we just ask the key to make sure can access the room. All needed services cannot adapt, no daily bus and they blame of Covid. Because of covid, they dont provide the bus but asking for late check out only 30 minutes, they refuse because of fully booked. My mom has to pick the luggage up by herself and no one help her. Lake of staff. Restaurant was bad, they also blame many guests and many tables reserve before so cannot arrange table as we need ( we have the baby of 6 months and just want to sit near the balcony) I dont think this is the 4 star resort. Just 2 star and 1 star service Thinking carefully before you book this one

  

• baxmusic

  08 enero 2021
  Wonderful getaway resort!

  I was on the vacation with my wife, we booked the private pool villa beach front. Everything was really really good, top recommended! We had a very privite and good atmosphere overall and enjoyed our getaway time a lot. The only thing that I complained is there were too many mosquitos, thus make sure to close all the doors, tell the staff to bring you the mosquitos repellent.

  

• hoangvo1989

  12 marzo 2021
  Disappointed

  Stayed here just deluxe room years ago and now villa with private pool but not feel more premium. We check in early and receptionist ask us to wait until 2pm. We ask if they can prepare our room as soon as possible cause we're tired after 4hours trip from Saigon. We hire a bike to downtown and have lunch. After 2hours, we are back and there's still no room for us. Waiting and see a company group just arrive and go straight to their room. I lose my patience, and ask again, she keeps asking us wait. Really frustrated, and we get our room nearly 2pm, after 3hours in a dayweek and not a high season, especially at this pandemic time. I think they don't know how to do, just by order and not flexible, and when the first impression is terrible you know the rest will be ducked up. There are many moquitos in the room, especially the locker. Pool is not really clean, no mattress on chair. Two pillows on the bed. Have to ask for more. And when we're out for dinner, I see an apology letter on the floor, really respectful, for noise cause they host a gala dinner from 6:30 to 9:30pm and we are not allowed to swim at that time. And you can't imagine what we have suffered by noise, only stay in door but still hear they sing. I think an apology at that time is useless. When you host a party, you have to confirm to other guests, so they would choose another resort to relax, not to join with bunch of uneducated people. Don't know how to do hospitality again. Breakfast is poor, around 10am, a poolman just appeared at our private pool to clean. And housekeepers clean the next room which connected to ours, so we're bothered again. Don't feel any privacy here. I forgot charger and have to go to get by myself. I just feel wasting time and money to book a villa at this "resort". The price isn't cheap but service is very cheap and poor, lack of management, and don't know how to make customer service. I won't be back again and probably not recommend for anyone, even a try.