Rodeway Inn & Suites

Comentarios destacados

• jorgetorres792

  27 julio 2015
  Terrible

  Estuvimos dos noches...la alfombra mojada afuera del baño... Cabellos en el lavabo...tina con restos de plástico de las bolsas del shampoo...paredes manchas con salpicaduras...las cortinas cerradas con una pinza para el cabellos...lo peor con malas palabras escritas sobre las paredes algunas con algún tipo de pintura fluorescente que al apagar la luz brillaba ...cuando nos dieron la habitación pedí q la fueran a limpiar y una persona de apariencia indu de aproximadamente 40 años que estaba en la recepción me dijo que el no podía hacer nada...ni de la silla se levanto y que tal vez al otro día alguien podría limpiar lo que no sucedio

  

• JMKMEG

  30 julio 2018
  Dont stay there

  There was nobody in the office at check-in time. We waited 20 minutes. No shade. The room was dirty. Stains on the sheets, woodwork, walls and ceiling?!? When I tried to use the hair dryer, sparks came shooting out before it smoked and died. Nobody at the desk was concerned about that or made any effort to replace it. Way too much money for an extremely poor room in a nasty neighborhood.

  

• Ana C

  29 agosto 2018
  Terrible experience! Got robbed & bed with bed bugs

  I stayed 3 nights in this terrible place. The first night it was ok, but the second night I woke up with LOTS of bed bug bites all over my body! This caused an allergic reaction and I had to take some medicine. I went to front desk and the guy was nice and resposive with me and he changed my room. Next morning I had to check out and I was in a hurry so I forgot my cosmetic bag and when I realized I called them and they told me that they had it and I could go pick it up but when they gave it to me HALF OF MY THINGS WERENT THERE. I dont know what else to say about this place, I had a terrible experience and no one contacted me to say anything. I'm really angry and I'm going to do something about this because its not okay to experience all of this when you are far away from home.

  

• Itsmiriam323

  11 septiembre 2018
  Pretty good

  We stayed in one of the double Queen rooms and the beds were very comfortable to sleep in. The mattress was like a memory foam style because you laid down and the bed just hugged you. We enjoyed our stay and will be returning again.

  

• Steven D

  19 enero 2020
  Unclean. Poor customer service

  I spend over 250 nights a year in hotels and this is one of the worst I have been in. The room was not properly cleaned. A cigarette butt left on the bathroom floor, grime on the door to the room. The internet was deplorable. I called the front desk to ask about it and was told there was nothing that could be done about it. Most hotels will do a reset that dramatically improves service. On top of this, the hotel had poor phone (T-Mobile) reception, so using my phone as a backup was not possible. The bathroom had bad wall patches that needed to be sanded and painted. A drawer on the nightstand was broken. The TV remote didnt work along with the microwave turntable. The ice machine was not working. Someone seems to have wasted a lot of money renovating this hotel since there. Is no effort to maintain the property. At checkout, I asked about a small refund since the advertised internet was not working and the clerk told me the manager would call. No call was ever made.