Rodeway Inn Birmingham

Comentarios destacados

• jmaloch

  02 julio 2017
  Disgusting hotel and immoral management

  I am not a high maintenance individual and I do not expect a five star experience from a budget hotel. But this hotel and it's management were hands down the worst I have ever come across. The room reeked of cigarette smoke, the bathroom door wouldn't stay closed and the air conditioner did not work. On top of all of this, the manager on duty charged us more than we were promised over the phone for our dogs. When we complained about the smell of smoke,the manager on duty (Mohammad) told us that that was just the smell of the spray they use when they clean... which is so nonsensical it's almost humorous. We complained several times and were never offered any sort of solution except that he would send his guys up to spray again. We asked for our money back and he told us that we could get our refund through hotels.com. So we left, found a much better hotel (for nearly the same price) and called hotels.com. Turns out Mohammad had lied to us when he said hotels.com would refund the money, because every time we called, they called Mohammad and he refused to release the funds. Everything about this experience was the opposite of what customer service should be and left me feeling angry and taken advantage of.

  

• Deborah126

  11 septiembre 2017
  Do not stay here!!

  Rooms are dirty. Roaches in the rooms. Yelling outside the rooms late at night. Found clothes and boots thrown outside my door in the morning. House keepers barely speak or understand english. Tried to get the battery in the smoke detector changed since it chirped all night. Even pointing to it they didn't understand. Finally took the battery out myself.

  

• hurcanekatrina

  16 marzo 2018
  DO NOT STAY

  NOT A GOOD PLACE TO STAY IF YOUR BY YOURSELF. The clientele is not the best and even though the rooms are nonsmoking they reeked of smoke. The beds are EXTREMELY uncomfortable and had burn marks on the blankets. Would not recommend this hotel unless there is NO ALTERNATIVE!

  

• sipleb

  13 octubre 2018
  Business stay for 25 minutes

  My company booked this hotel for me to be near the airport for an early flight the next day. It did not take long for me to realize that I would not be staying the night. Card that was provided did not open my door. Room stank of smoke, although room was identified as non-smoking. Cigarette burns on bedspread. Giant stains on supposedly clean bedsheet. Dead roach on stairwell leading to room. Mattresses piled up visible in window of adjacent room.

  

• katisah

  02 agosto 2020
  DONT BOOK!!!!!! NEED TO BE CONDEMNED

  Roach, prostitute and drug infested. This hotel is not worth letting the homeless live in it for free ,let alone charging someone $70 per night. The men that check you in are too old and don't understand anything but money. This hotel is old and outdated. I will be calling the health department. Stay away. You will be disappointed.