Riviera Beach Hotel

Comentarios destacados

• clabyk

  31 agosto 2017
  Hotel para desenchufarse del mundo

  Estuvimos con mi esposa del 23 de agosto al 30 de agosto.el servicio y la atencion fueron exelentes.la comida es buena y abundante .tendrian que variar un poco mas.la limpieza y mantenimiento es muy buena.la pileta y la playa estan frente a la habitacion que tomamos.el ruido de las olas rompiendo en el mar te calma y te aleja de cualquier problema.es muy relajante.la ubicacion ideal para el que quiere desenchufarse del mundo.esta en el comienzo.apenas unos metros de la parada de bus que te lleva a varna y al aeropuerto.y si queres movida estas a 10 minutos de marcha hasta la rambla con todos los boliches de moda.en resumen un buen hotel con todo lo que te hace falta para relajarte y pasarla bien.

  

• Lingskie68

  16 septiembre 2019
  Deceptive 2star with everything horrible. Stay away

  Stay away from this hotel, they're deceptive. Food are disgusting tasteless. The hotel was not a five star, I booked a 5star and they put us in a 2star. I am very disappointed. The manager was very ignorance and unhelpful, manager threatened us, called a police and I swore at him. Police came and the police were on our side and told us to go back in the sunbed to enjoy the rest of our day. Yet manager George threatened me in front of the police two police officers saying that the I will be restricted to go on holiday in the whole of golden sand, WHAT? RIGHT THERE I HAD A GREAT WORDS WITH THE MANAGER/GEORGE IN FRONT OF THE POLICE AS THE POLICE OFFICER HAD TO STOPPED GEORGE, and again the police asked to go in the sunbed to enjoy and relax. The manager treated us like a kids, I won't allowed that, manager should never argue but find a solution. The whole stay was a disaster, after the police resolution, the manager and the security followed us in the complex and because it 12 midday already and want us to check out, they treated us like a fugitive where we understand our limitations. They want us to pay extra if we were to exceed we understand that and told in their faces that they "MONEY FACE". Manager George was horrible, unhelpful and lack of customer satisfaction SKILLS. we want a compensation for all the hassle the riviera resort has been put us through. Very disappointed. Please s I sort it out. Respectfully Yours, Lee

  

• arne661

  17 septiembre 2019
  Terrible Hotel

  We went to this hotel for five nights route to three rooms with family and friend the hotel stuff is good but the service is very bad they didn't clean my room two times and the food is really really bad and the dining room is very dirty I don't want anyone to go to this hotel again

  

• AlexY1525

  13 noviembre 2019
  Zero levels of service based in a great hotel in a fantastic location

  Arrived at hotel at 4am and was greeted with sandwiches and fruit for the family. Good start but then it went downhill. I had to go up and down the elevator 5 times because the key card to the room didn't work. When we finally got into the room, the children's bed was not made so I had to call down for sheets and make it myself. Bed was a fold out sofa and the cushions were filthy, luckily there were spare pillow cases that I could use to cover them up. After a few hours sleep, we went to explore and have lunch, when we got back to the room, it was made but all the used plates and cups were left in the room, quite astounding for a "5 star" hotel. Worst part about the whole experience was the fact that the air conditioning unit leaked water all over my rucksack and damaged a number of electrical items that were in there. After notifying the Manager, she gave us complimentary late check out and we agreed that they would replace anything that was not salvagable when I had a chance to check everything back home. After testing everything, I emailed the hotel but got no reply. After another 2 emails and giving them 3 months opportunity to resolve the issue, I still have not heard from them. So in summary, if you would like a holiday where you can enjoy great facilities and fantastic weather but don't care about whether you receive good service or not, Riviera Beach is the hotel for you.

  

• Waages

  23 enero 2020
  Not a five star hotel - feels a bit run down.

  We booked this hotel for 2 weeks, which gave us a good opportunity to experience the service and the facilities. Hotel: The hotel is not super modern. When it was new, it was probably were modern and fancy, but now it feels a bit run down. We dont think this hotel is a five star, maybe a three star. If you are expecting a five star hotel like you are used to, this cant really be compared to the standard. Hotel room: all of the rooms have a fantastic sea view! The beds are ok, but if you are a couple and want a double bed you will get two beds putted together. The bathroom is also ok. Functional and clean. Restaurant, bar, poolbar with snacks: We decided to go for the all inclusive that the hotel offered . Breakefast, lunch and dinner is buffe. The breakfast was ok. Some of the dishes dident have any taste, and mostly often tasted weird. The lunch was a bit better then the dinner, but the meet that they are serving is not good at all. The taste made us nauseous. NB: the buffe is also very loud, and it is a lot of families and kids staying on this hotel. This means that you have to deal with the crying, running and screaming from the kids while eating in the buffe. Its absolutely not a romantic place for a couple to eat and you will not get the kind of calm while you eat there. The pool bar offers drinks like beer, soft drinks, water and cocktails. It was a bit disappointing that they dident offer fresh juice. The juice they served tasted more like Fanta with wather. The poolbar with snack offered donuts, sandwich, ice cream and hotdog. Everything in this bar is white bread, sugar and more sugar. The hotdog and the sandwich does not taste any better than the buffe either. Luckily the resort has other restaurants like Oasis just 50 meters from the Rivera Beach hotel buffe and Imperial 300-400 meters. Varna has also many good restaurants. It was a bit sad that the buffe in our hotel was bad and not eatebal. We therefore recommend not go for the all inclusive and just stick to the included breakfast and use your money on other restaurants. Staff: Mostly everyone of the staff try their best to be friendly and to give you the best service. Unlucky there are some of the staff in this hotel that shouldnt work in the hotel business at all. Maybe the leaders of the hotel should give the staff more training so that they can secure good service. Area/beliggenhet: we think that this hotel has the best spot of them all! The beach is private, and only the guest of the hotel can stay here. There is a free zone on both sides of the private beach, but its still 50 times better, cleaner and calmer and less people here than the beach outside of the resort.