Riverview Resort And Conference Center

Comentarios destacados

• randysizemore

  26 octubre 2016
  A Week Stay

  Nice enough hotel. Internet connection was good. Breakfast is included and you have several different choices to pick from. No microwave or refrigerator in the room I stayed in but that was okay. Did find it odd that I got charged for an extra pillow when I requested one, but it was only 30 pesos, so really not that bad. Room service menu has a good selection also and the food I ordered was all pretty good. I would stay here again if I was in this area.

  

• Mick1313

  18 noviembre 2016
  Excellent Location Large Room

  This is a good choice especially for the location if you want to be near the shopping mall. I enjoyed my stay here. There is a surprisingly big pool. A nice courtyard area and a convenient cafe. For a resort there were few amenities in the room. No fridge. The staff were friendly and helpful.

  

• Ron G

  23 diciembre 2016
  not what we expected

  at first when we booked this resort it looks nice but at arrival hmm the entrance and welcome is ok. for me the resort looks out dated the rooms need a modernisation especial for this price its not cheap. on booking online thrue booking.com I special made sure to book a family room but we found out that there are only 2 single beds we need to pay an additionel 180php a day to lett our baby girl sleep in her own bed and thats even without blanked we where told share one from your bed with the child ?? breakfast the same the resto is very out dated and yes well when we want breakfast for our child need to pay again additional for some bread. for the price of the room for 2.800 php a night and now additional bed + breakfast for the child will the price be around 3.200 a night sorry but for this price we can stay at a 4 star hotel instead of on a 2 star " resort" so to conclude this was not what we expected from our stay here and this is only the first night impression we still have 5 nights to go :( :(

  

• Jamayne A

  30 septiembre 2017
  Worst security and service issue

  I had an overnight stay for an event in one of their deluxe rooms this week. My father accompanied me to this event. A few hours after we checked in, my father was sitting on the chair and watching tv while i was about to take a nap when an employee BARGED IN and open our locked door with his keys. We were shocked as to what was the concern of the employee and he said was going to install something. According to him, he didnt know that our room was occupied. Huh? No coordination from the front desk as to which rooms where occupied? The audio from the tv was blarring as my father was watching a movie and he didnt hear any noise upon barging the door? Not even a knock as a courtesy? My father asked for the employee's name and reported it immediately at the front desk. Take note that the employee was not a trainee and had been working there for few years now. That was terrifying actually and made us feel unsafe especially with our valuables from the employees themselves. Another concern was the poor customer service. After arriving in the room, i forgot to ask how to operate the water heater. It was evening time already when i asked for assistance on how to use it. Front desk person said somebody will come to assist me. 2 hours later, nobody came to our room and i had to figure out myself how to turn the water from the shower as it didnt have the usual knob which can be turned on and off. I called the front desk again to said that nobody came so i figured it out myself. She was shocked and apologetic that nobody went to assist us. Management should do something about this. Overall, i was not satisfied with my experience in this hotel.

  

• Croxbonez T

  19 marzo 2017
  Worst accomodation and customer service!

  There's alot of mosquitoes everywhere specially inside the toilet and room of our own accomodation which we paid for! when we called the front desk for several times they keep telling us to wait... until midnight no one came to fix it!. No water heater that's why my mom and the kids cannot take a shower comfortably! when we swam in the kids pool we saw human stool/feces "Literally POOP!" floating and when we told it to the security guard he just smiled to us and said he will tell it to the office and no one came to clean and when we went in the front desk no one is there!. There is also a RUDE GAY assigned during the night shift which is providing a very low quality of service and making faces to the guest! I am so disappointed and I will never recommend this place to anyone specially to my relatives!