River Oaks Marina & Tower

Comentarios destacados

• Danilo3495

  20 marzo 2017
  Excelente hotel

  Quede satisfecho con todo lo que el hotel ofrece, excelente servicio y atencion de todos, buen lindo y limpio el hotel y ni que decir de las vistas, aun tengo en mi menta la vista de mi habitacion. Facil de llegar, recomiendo 100%

  

• PedroNQ

  10 julio 2017
  Complete rippoff

  Do not trust this establishment. Apart from taking over an hour to check in because they forced us to re send copies of credit card and passport (Front desk cannot accept details outside office hours), they employ retention of the security deposit (US$250) as a business model. I tried for a month to have the deposit refunded and in the end raised a dispute with the credit card company. That gave them an extra 50 days to hold my money so that they had it for 6 months. Good earner if you do the same with thousands of guests. The same thing with a friend who was travelling with us except he left it too late to raise a dispute with the credit card company and will most likely never see his money. To make matters worse for him, his toilet blocked and they refused to fix it or move him as it was the weekend and he had to use the ground floor toilet for two nights. Forgot to mention, the hotel is in a very unsafe part of Miami. Avoid at all costs

  

• ChanteB17

  24 julio 2017
  Terrible everything!!

  When renting there are many issues here; from the room doors to the broken beds to the running toilets to the lack of wash cloths to the dirty pool that was not open until days later to the...I could go on and on. Oh and the security woman is very, very rude. As she speaks to you she turns her back...extreme rudeness!! As I was waiting for my ride to depart, she told us that we could not wait in the lobby with our luggage...its not what was said it was how she said it. I'll just assume it's because we rented versus us living here.

  

• podseven

  25 octubre 2017
  Nightmare

  On arrival the toilet was not flushing we advised the front desk and was told it would be 24 hours till it could be fixed. During this time we had to use the toilet down from the lobby area which entailed us getting dressed and walking down the corridor, then having to call and wait for a lift and then to repeat this to get back to our room. The maintenance man must have come and tried to fix the flushing issue whilst we were out the following day but now there was no water to fill the cistern. The lid of the toilet must of cracked due to all the times it was trying to be fixed. I am amazed we were charged anything at all for the accommodation due to the toilet not working the whole time we were there. We were not offered another room and had to make do with a toilet that was not functional. 4 months down the track and numerous emails to them they replied with that they will not refund security deposit as the toilet lid cost $250 US to replace. Don't go there unless you want to be severely ripped off.

  

• dennisfM5871VW

  24 diciembre 2017
  Venemya lux apartments

  I originally booked for luxurious apartm in brickel but got this venemya lux apartments in little havanna because of the hurricanes impact in august 17. However they gave me the sweet in the 20th floor which was amazing also the unit was comfortable at all dhough there was little urin on the sofa the manager was very helpful and sent staff to treat it.also the welcoming and checkout was everything good Finally i was very good felt and it was a good stay and also quick in all spots of miami 20min about. I would not reccommend to cook there and wash the knifes were dirty and the wash machine is not my cup of tea.