Riva Bella Hotel

Comentarios destacados

• peter s

  25 octubre 2019
  Excellent, but declining?

  My wife and I visit this hotel at least twice a year. We cannot fault the staff. This being a Service Industry, staff come and go, but service remains high. However, a couple of years ago I started noticing minor, little things that are indicative of gradual decline. For instance, the pens, propelling pencils and scribble pads no longer appeared next to the telephone. No big deal, I hear you say! This year (2019) a great deal of money was spent on the sea facing (North) side of the hotel. Massive toughened glass was placed to shield guests, lounging outside from the elements. Obviously this must have cost a lot of money. What is not to like? BUT..and this is a big BUT. Management has decided to decimate their loyal staffs wages by as much as £1400 a year (Current exchange values) They are now expected to make up the shortfall by 'Productivity' How? Apparently no-one from management has come up with a game plan. Does someone from the Spa stand in the road with a reflective jacket and divert passing traffic into the hotel car park, and then (presumably at gun point) force them into the premises to spend their money? Are people in the restaurant forced to order extra food? I make this point, because there are now little groups of what we called when I was in the R.N. 'Mutinous gatherings' It saddens me that when we return (if we are allowed to after this) the best of the staff may well of departed, much like their pensions. It really does sadden me. Pete Skilton

  

• gillian321

  26 octubre 2019
  Disappointed

  My partner and I stayed at the Riva Bella for two nights. The cost of the room did not match its condition. The shower room and toilet were so small that it was difficult to get in and close the doors. The toilet smelled of urine and the carpet had large bleach stains on it. The staff were very helpful and friendly the restaurant was good but overall our stay was disappointing. Gill Bridlington

  

• jadestepp

  09 julio 2020
  You have better options!

  Quite underwhelming and extremely overpriced. We were still far away from DDay sights. Would not stay there again. It is on the beach, but rooms were small- felt like we were on a cruise ship. The staff were friendly but we dont require a lot.

  

• L6451HPemmaw

  20 octubre 2020
  Anniversary One night stay

  After a long 8 hour drive. Good to arrive to a lovely clean room We went for a walk on the beach stretch our legs and enjoyed a drink on the terrace on our return. Made a reservation for dinner at reception very helpful and spoke great English Choice of 7 pm or 8.30pm We had a early start so went for 7. Sat at a window seat and looked after very well All staff pleasant and friendly. We didnt go for the set menu as celebrating our wedding anniversary really fancied a steak and chips after all the French food during our trip. Small glass of Rose as I wasnt the early driver a shame I mixed with soda water never offered a larger glass so felt I only had half measures. Steak was delicious perfectly cooked a med bowl of new potatoes roasted delicious The tomatoes as offered on menu was 1 small jar of Heinz tomato ketchup between the two of us very expensive jar when paying the bill For pudding we again both choose the same Pavlova This again was not quite a Pavlova as we know It was 4 small meringues with a blob of green cream think it was pistachio with a raspberry placed on top in the middle was a scoop of raspberry ice cream Tasted good. We both felt slightly misled from the menu and on paying the bill felt expensive We choose to stay at the hotel and to eat due to Cv19 and convenience We saw the menu before we booked the table so fully aware of cost. We did not use the swimming pool but had a peek and all looked good. No breakfast as left for Ferry. Perfect location as ferry port is 6 mins away Hassle free. Great end to our trip Would we go back yes.

  

• JoyL1780

  21 febrero 2021
  Terrible hotel and not worthy to stay!!!!

  Me and my husband spend a small weekend in this hotel with a OCEAN view room which should be called as WALL view room !!!! It is RIDICULOUS to charge a ocean view room for this!!! Secondly, due to the Covid, the hotel proposed to have set menu send to room. The food was disgusting and extremely overpriced !!! Quantity is as small as a kids menu and without any seasoning!!! I dont even talk about the breakfast ... I think even a formule 1 hôtel can do better. I have no idea how come this bad maintained hotel, with such kind of room, can be even rated as 4 stars hotel !!! It should be only deserving 2 maximum!!!!! Terrible terrible terrible stay !!!!!