Residenza il Veliero

Comentarios destacados

• Sherilloh

  06 mayo 2012
  Beautiful hotel, trouble with service

  The property is beautiful and immaculately clean. Close to the beach, restaurants and the airport. We arrived by cab at 1 pm traveling with a child and an elderly woman with 6 pieces of luggage. The sign on the door was written in only Italian and after finding someone on the street to read it to us, it indicated that we needed to walk 8 blocks to check in. Upon walking the 8 blocks, through a locked door, someone indicated to us that it was siesta and that we should come back in 2 hours to check in. We sat on the street for 2 hours waiting for someone to let us onto the property. The office was locked and unmanned our entire one night stay. However, a man who spoke only Italian was outside the main door of the property upon our departure who helped us get a cab when the one we had reserved at the check in office did not show up at the appointed time to bring us to the airport. It was unclear whether he worked for the property or was a passerby. Our stay at this beautiful property would have been greatly enjoyable if there was at least one individual on the property who spoke any language who would have been available to the guests.