Résidence Les Terrasses de la Plage

Comentarios destacados

• Indi J

  13 septiembre 2016
  Customer is the cleaner and they stole my deposit!

  Stayed here for a week with my family and it's basically cheap and (not so) cheerful! The only redeeming factor in the customer service is Luca who seems to care about customer satisfaction. The apartment was very basic and not so clean when we went in, you also have to make up all the beds yourself on arrival, but we didn't complain. Just gave it a once over, made up all the beds and then started our week of relaxation. The dishwasher was reported as faulty on Monday, a replacement arrived on Thursday, 2 days before we were leaving, small gripe, but again we didn't make any formal complaint, just checked in for a update when passing reception, so they didn't forget. The biggest disappointment came when checking out. You have to arrange a specific time for the staff to come visit the apartment, check the inventory and cleanliness. It is explained in the check in information, but it really doesn't pay dividends to become anal with a customer who is doing their utmost to pack for their journey home and clean the apartment at the same time. I swept and mopped the whole apartment the night before leaving, yet I was accused of not doing so! Wouldn't it benefit you to just employ a cleaner? So you don't end up infuriating customers at check out? I was extremely worried about missing my ferry after going back and cleaning the areas in question. Yet they still took my full deposit of 101!!!! Appalling customer service!!!

  

• LaurentETBrigitte

  26 mayo 2017
  Forget Cayeux sur mer

  Forget this town,This city has no tourist interest and all is old !!!! All parking spaces are subject to charges.... tThe residence is in need of some slight renovations ( no TV and no dishwasher). Staff was friendly

  

• Leaa00

  01 abril 2018
  Leah, 1984

  Lots of very good things to say about this hotel... staff, location, parking.. A beautiful sea beach scenery. The Staffs were very welcoming, helpful, friendly and accommodating, especially in the reception. The room was very clean, bed was large and cozy...I really enjoyed my journey.

  

• Patricia O

  17 octubre 2018
  Great location for a weekend

  The apartment was ideally sited overlooking sea and within easy reach of many local attractions. There was a good range of equipment and beds comfy, our only criticism is that there were many services that were at an extra cost - TV/wifi/bedding

  

• adel474

  23 febrero 2019
  1 week stay

  Excellent service.. very clean.. staff extremely helpful and friendly.. beautiful little village.. swimming facilities available.. will come back for sure.. parking very secure.. all the facilities were working.. linen very clean..