Residence Inn Whitby

Comentarios destacados

• Businessdude101

  12 febrero 2020
  Residence Inn Whitby Easy On/Off from the 401

  Selected this hotel while driving back to Montreal from a Toronto business trip and wanted to get an early head start away from the Toronto city traffic. The Residence Inn is close to and can be seen from 401 but far enough for a quiet night sleep. The hotel is a bit dated however very clean, comfortable and very affordable. The check-in was quick and very friendly. The morning hot breakfast had a very good selection and with all this said I will definitely stay at this location on my next business trip.

  

• devoneh55

  06 agosto 2020
  Understanding Staff

  I stayed in Whitby unexpectedly when my car broke down on the 401. I was told that I would need to stay three nights, but when my car was ready after just two nights, the staff very kindly cancelled and refunded my last night even though I was outside the cancellation window. The room was very comfortable - luxurious even - but I was glad to be able to leave as soon as I no longer needed it without being charged for the nigh. Thanks Residence Inn!

  

• ForeverBlueJeans

  06 agosto 2020
  Update your website

  Chose this hotel as a one night stop on our trip after reviewing their website. Major renovations make the lobby and first floor appear as if there was some sort of natural disaster, definitely not a very reassuring welcome. The newly renovated room was tiny, and poorly finished, wheres the quality control? Definitely not finished in line with standards at other Marriotts Ive stayed in. There is only one working elevator, which makes physically distancing from others impossible. No hot and cold breakfast as advertised on the website; this is due to COVID-19 which is understandable, but should be communicated in advance. Pool and hot tub shown to be glorious on the website were also found to be out of order with no explanation or warning on the website or when booking. Reading over the reviews this appears to be a common complaint. A solid 4/10 which could easily upgrade to a 7 by being honest with your guests about the very limited amenities compared to what is advertised.

  

• JefffromOntario

  25 agosto 2020
  Not up to Marriott Standards

  I stayed at this property while passing through Whitby last week. The property looks great from the outside, but as soon as you step in the front door it looks like a war zone! There was a small sign indicating that they were changing the floor tiles in the lobby (from July 30th to August 31st ) but from the looks of the rest of the inside it looks like this renovation has been going on for some time. The check in desk was a table with a computer on it. Other concerns were: Pool had no water in it no mention of this on the website Room numbers were stickers with hand written numbers on the 4th floor. Elevator was a complete mess..very dirty and no ceiling tiles. My room looked like it had not been vacuumed No toilet paper holder in the bathroom This property does not even come close to Marriott standards. Being a long-time Marriott customer I am very disappointed with this property.

  

• AngelAsuncion

  30 agosto 2020
  Wrong choice

  Under renovation, the pool is close, the gym is close, there is no hot and cold breakfast, youll pick up a bag with water, protein bar, yogourt and muffin. Tv in the bedroom was not working, the 2 phones are not working and no one clean our room on the first night we stayed, even though we did not put the No room service needed tag on the door. Absolutely not worth the $. You can get a better hotel with $110/night.