Residence Inn Tallahassee North/I-10 Capital Circle

Comentarios destacados

• TMMPlease

  16 julio 2020
  Not Bad, Cleanup after Pet Trash Can

  This was our first trip out after COVID-19 crisis. First thing we noticed was the dog waste can was stuffed to the top Wed. 7/15 morning. Wed. afternoon employee was emptying outside trash cans, didnt dump dog waste. Thur. morning- afternoon dog waste still there, that was not pleasant. Trash/ cups scattered a bit around grounds, otherwise pretty clean. The 2 bed/ kitchen unit was pretty clean, but the kitchen floor was dirty and some glass bowls in cabinets were dirty! Plates, etc are left in dishwasher, per new cleaning guides. Front desk was very professional. Outback Grille next door was convenient to pick up food and was good. Masks on when entering hotel and never met anyone passing. Great.

  

• blfjx

  21 julio 2020
  Filthy, management doesn't care

  Greasy, dirty floors. Brown 'material' on TV remote. It was like the room wasn't even cleaned before checkin. Manager shared his 'sincere apologies' but never replied to my followup where I included photos.

  

• OUATV

  21 julio 2020
  Worst night ever!!!!!!!!!!!!!

  First the good...and front desk clerk and asst manager were very nice. Thats it. I felt like I was sleeping on the shoulder of the freeway! There was no noise buffering at this hotel at all! The beds were likely as hard as the road as well. When the AC came on, the entire room shook. It reminded me of one of those beds that you put a quarter in it was so bad and extremely disorienting! After driving 12 hours and having another 4 to go, this did not provide the rest needed. It is 3:41a as I am writing this...havent slept a wink! Husband just fell asleep, son is awake. Oh, and did I mention we are in a 2 bedroom unit! Did online check in and asked for digital key to avoid front desk, didnt get it. When I got to front desk at 8p and rang the bell for someone, and she started working on my reservation, she first said a room wasnt available (I reserved a 2 bedroom) because they were short staffed on cleaning people. Then suddenly they found one and the asst manager assured me she cleaned it herself that morning, detailing everything she did but she wouldnt tell me the last time someone stayed in the room (so i assume it was yesterday). I brought my own Microban spray and treated every inch of that unit before I let my family inside just to be sure. Oh and guests were not required to wear masks in the common areas despite signs everywhere saying it was mandated! It is July and Florida is peak hotspot for COVID!!!! I wish we would have just left when they couldnt find our room originally and pushed through the night to our final destination rather than stay here. Likely would have been an overall safer drive!! I will never stay here again nor recommend it (I own a travel agency with 29 advisors specializing in Disney destinations).

  

• TheresaJR

  10 agosto 2020
  Amazing accommodations, staff and location!

  Took a weekend trip with a family member to this location and couldnt have been more pleased. From check in with Shaneka to the completion of my stay, our visit was wonderful. The room was clean and spacious and the location is very quiet. Will be making more trips to Tallahassee in the future and wouldnt dream of staying anywhere else. Thank you RI north!

  

• 617darlat

  18 agosto 2020
  Disappointing

  Very disappointing stay. Reserved a suite for 4, no extra pillows or bedding or enough towels in room. Towels that were there were askew. Employees very friendly and tried to be helpful but was told that they might have to get towels from Marriott courtyard...this was move in weekend for FSU, the hotel was full and they didnt have enough towels or bedding? Also worst of all, German roach in bathroom and coffee grounds in coffee maker from previous guest. Stayed here several times over last few years and its steadily declined, as has the Residence Inn by FSU. Very sad.