Residence Inn Raleigh-Durham Airport / Morrisville

Comentarios destacados

• dianeb817

  16 diciembre 2019
  Very nice

  We travel frequently and stay at many Marriotts. This Residence Inn is the best we ever stayed at. I like that our room was away from the main traffic of the front lobby but convenient enough for their delicious breakfast. Our room was spacious and very clean. They set up the room for the traveler in mind - I especially like the shampoo, conditioner and body wash on the wall in the shower - makes it easy to use. The towels are soft- the kitchen is well stocked- regular coffee maker- microwave and full size refrigerator and stove and oven. TV in a nice place to watch from bedroom or anywhere else in the suite. Very secure building. We will stay here again when in the Raleigh area.

  

• jleetrip1

  07 enero 2020
  Great Getaway

  Whenever we visit the Raleigh area we always go back to this Residence Inn. Its off the beaten path, quiet and the staff is outstanding. If you ever need anything they are always there to help. Im a clean freak and Ive never seen a place as clean as this Marriott. I called the day of my reservation to ask for a high floor and a fireplace. Much to my disappointment I was told only the Studio and 2 Bedroom Suites had the fireplaces. Keny must have heard the disappointment in my voice. Upon arrival she had upgraded me to a two bedroom suite with a fireplace. Keny is a very personable employee and will do anything to please you as well the whole staff. Ive never seen a property where everyone works so much together.

  

• _dcchapman

  29 febrero 2020
  Above and Beyond !!

  My wife and daughter met in Raleigh at the end of February. Our daughter was interviewing at a company there and then they were going to look for apartments and look around the city. During our daughters flight that morning she was hit in the eye by a mans backpack zipper as he swung it from his shoulder. As the morning went on her eye continued to swell and by time the meeting was over she was unable to drive so had to pull over in a parking lot. She called my wife and tried to describe where she was so that my wife could Uber to meet her and drive her to the hotel. As my wife was standing by the reception desk at the Residence Inn Marriott on Hospitality Court the two women behind the desk overheard. Charisse and Keny then not only helped figure out where she was based on landmarks but even offered to drive my wife to meet our daughter and then drive them to an urgent care. They stayed a few minutes to make sure they were ok. Later when my wife and daughter went back to the hotel they upgraded their room so that they were more comfortable and brought them ice for the eye. The next morning they checked on them and just went out of their way to insure they were safe and comfortable. I cant tell you how much that meant to them and to me. By the way our daughter got the job so we will definitely be back and Will absolutely stay in that hotel. 5 star service!

  

• Annagins

  16 marzo 2020
  Surprisingly Quiet and Great Staff

  While an airport hotel might not sound like the quietest option, the inside of this Residence Inn is very calm and quiet, and that includes the HVAC system and refrigerators. Yes, there is some airplane noise outside and you will hear them taking off throughout the day, but if you are sensitive to buzzing mechanical sounds or "inside" noises like loud TVs and such, the rooms here are pretty sound. In addition to the quiet rooms, the employees here are super friendly and helpful.

  

• WH_Traveler_1975

  18 diciembre 2020
  Serendipitous discovery

  My wife and I went to the Raleigh-Durham area the week of 12/6/20-12/11/20 as she had to do training for work. We were originally supposed to stay in another hotel but her employer messed up the reservation and had to book us a new hotel at the last minute. They ended up booking us at this Residence Inn. I had never stayed in one of these before so my expectations were a little off. I had to admit when we 1st pulled up I was a little let down because I was expecting a high-rise hotel but these looked more like apartments. The check-in process was a little awkward but maybe we didn't get clear instructions from her employer. Anyway when we finally got to the check-in desk the employee who helped us was very friendly and helpful and we feel she went above and beyond to make us feel welcome. She was patient with us as we tried to get the reservation confirmed with my wife's employer. She ended up giving us welcome packages with food for the next morning. After check-in we talked on and on about how well this employee did. I'm sorry I don't remember her name. Once we stepped inside the building where our room was I felt like this place was top notch. It did resemble an apartment building from the outside but you could tell it had been professionally renovated at some point. When we 1st entered the room I was ecstatic and overwhelmed at how nice the place was. We had the studio room which had a King bed, bathroom, living area, and full kitchen. I was truly pleased with the kitchen and the pots, pans ,utensils, etc. that were included. This allowed us to do a lot of cooking during the week and save money. The living area was really nice and it had a very big desk that allowed me to set up my 2 monitor work station and work all week. Now let me talk about the bed--this was the most comfortable bed we've slept in apart from our own bed at home. Marriott you get a big thumbs up on picking out this bed. I can sleep anywhere but my wife is a very light sleeper and even she commented that this was the best bed she's slept in away from home. The bathroom and shower areas were very exquisite and nicely decorated. The television was top notch and it had enough channels for us plus it had Netflix, Youtube, Crackle, and some other apps built into it. The tv was a very nice LG model. Oh let me not forget to tell how CLEAN we felt in this Residence Inn. The hallways were clean and smelled great and our room was very clean. I give another thumbs up to housekeeping as they were doing a great job. Overall, this hotel left a great impression with me. The staff was very great, the room was top notch, and we had all amenities. Oh and a final thought, even though my wife's employer paid for our room, the rate for it was very reasonable and the hotel was in a perfect location close to the highway, airport, and several really nice shopping centers. I will definitely look at staying at a Residence Inn again in my future.