Residence Inn Pullman

Comentarios destacados

• cris1961

  07 agosto 2014
  Habitación cómoda pero baño sucio

  La habitación fue increíble: grande, cómoda, bonita y luminoso. Con una cocina completad, bien provista, con todas las comodidades.Sin embargo, el baño, muy bonito y cómodo, no estaba adecuadamente limpio: la mampara de la ducha y el escalón del umbral no creo que se hubieran limpiado nunca; el suelo (blanco) tenía huellas de pisadas y en un lado de la encimera del lavamanos había pasta de dientes seca. Creo que tendrían que esforzarse más en limpiar las habitaciones y en supervisar la limpieza, y así lo comentamos a la recepcionista al día siguiente. Si no hubiera sido por este inconveniente, en mi opinión sería un excelente hotel.

  

• B607UJrichardf

  23 enero 2020
  Clean, comfortable and very nice

  A great location and a very welcoming hotel with a large open fire in the open plan lounge dinning area of the main entry foyer. Our room was spacious, modern and warm with all facilities provided right down to a percolator for drip coffee. Yiou can fault this hotel and it's staff - highly recommended.

  

• bavenell

  19 septiembre 2020
  College Move in part 2

  My daughter is a Sophomore living in an apartment near WSU campus. She asked my wife and I to drop off some things for her (TV, fridge, etc). We stayed one night at the Residence Inn to recuperate before heading back home. It is a really nice Residence Inn, the pool is indoors, they have a laudromat, and our Studio room had a nice kitchen area (with dishes and a dishwasher). The bathroom is very nice with a large shower, and the room even had a couch. The breakfast had a limited selection due to the pandemic, but the lobby was nice. Parking was free and next to an entrance.

  

• Ddavis1600

  07 febrero 2021
  Short visit

  Came for a short visit to see my kid, have stayed here before with no issues until this time. They now charge a BS parking fee of $12 a night even though the lot is empty. Total attitude from front desk (which made things worse). Its not the money! Its the principle of charging for no reason. I can only guess it is related to covid and lack of business. Fine, call it a covid cleaning fee, that is easier to accept then a BS parking fee in a n empty lot. Buyer be aware.

  

• hotelreviewer333

  17 junio 2020
  Nice Hotel but Extremely Limited Offerings and Not Following COVID-19 Cleaning Protocols

  Stayed here 3 nights at the end of May 2020. My review at 3 stars is generous considering there virtually no service and this hotel did not at all follow Marriott's "Commitment to Clean" as stated on their website. I've stayed here once before and it was great, and in "normal" times perhaps it will be again, but not at this time. Rooms were not cleaned at all during our stay, although you could get more towels or supplies if you needed them. The business center, fitness center, pool and breakfast were all closed. They said after guests checked out, rooms were cleaned and left vacant for 2-3 days until the next guests could use the same room. What bothered me was that none of Marriott's Commitment to Clean was practiced at this hotel. To wit: there were no hand sanitized stations installed; there was no signage about social distancing; front desk staff didn't wear masks; disinfectant wipes were not placed in the guest rooms as advertised; and there was no evidence at all of enhanced cleaning in public spaces. We were told they were short-staffed and it appeared front desk staff were also doing cleaning, but the exterior garbage cans were always overflowing, smudges/fingerprints were very noticeable on entry and exit doors, and elevator carpet was dirty. If you are worried about cleanliness and personal hygiene safety during the pandemic, you should either call the hotel in advance and ask what they are doing with respect to cleaning or just give this place a pass until the pandemic is officially over. Also note the Courtyard Marriott next door was closed and we were told that it won't open until around mid-July. The saving graces here were the suite was comfortable and we cooked all of our meals in the full kitchen, and the rate was very, very cheap - which it should have been given the lack of services.