Residence Inn Palo Alto Los Altos

Comentarios destacados

• josicat

  29 enero 2015
  Un apartamento!

  Viniendo de San Francisco pensábamos que sería algo similar. No. Era más bien un apartamento. Enorme. Tenían un tipo de self service que no sé muy bien como funcionaba pero siempre estaba abierto. Tenían una piscina, pequeña, fuera. El personal super amable. No comimos ni cenamos allí así que no puedo opinar. El hotel está en una carretera y aunque no se oían coches, no había mucho ambiente. Pero, en general, recomendaría este sitio.

  

• Dublin487

  28 octubre 2019
  $19 per day to park

  Hotel was generally pretty average for a Residence Inn, but I was surprised to find out at check in that they charge $19 per day for self parking. I've stayed at about a dozen similar hotels in this area fairly recently, and none of them charge for parking.

  

• K_Khan04

  06 diciembre 2019
  Nice & Pleasant Stay

  The room was big enough with a kitchen, sofa, small dining table, refrigerator and oven. I loved my stay for a week and the house keeping was done well. You may need to pay separately for car parking on a daily basis and there is a discount on it for corporate bookings. I booked the room with breakfast included and there is a restaurant at the facility. They have a pretty descent spread for the breakfast and fortunately Indian parathas were served every day morning. One needs to know that this hotel is located in the posh Los Altos area and you will pay charges accordingly. Overall this is one of the best hotels to stay in Los Altos area and my experience with this Marriott property had been amazing.

  

• U2328CClindam

  07 julio 2020
  I love this hotel!!!

  I travel to Palo Alto and Mountain View frequently for work at Stanford and El Camino Hospitals. The Residence Inn in Los Altos is the perfect distance between the two facilities. With Covid, and limited options for dining, I prefer to cook my own food. I love the kitchen amenities. There is a Safeway on the corner, so I don't have to shop before I leave home. The Front desk and maintenance staff are ALWAYS, so very kind. Jennifer, the sales manager was able to offer me a rate within my company's policy that allowed me to book there for the next three weeks. Upon receiving her confirmation, I immediately cancelled my reservations at the original location that I had booked. I am looking forward to my stays for the next few weeks. Should my travel put me anywhere close to Los Altos, I will be sure to book there. I really feel comfortable and at home.

  

• Redskins70

  30 enero 2021
  Didn't meet expectations

  This hotel is good if you need a place to stay for a while - the kitchenette is great and comes fully stocked with utensils. Its very clean and the housekeeping staff are lovely. My main problem with this hotel is the front desk staff - they need to be trained. I live overseas where a premium is placed on good and friendly service, so perhaps my expectations were too high for the US? However, this is part of the Marriott brand - so I would expect there to be a minimum level of customer service training for staff. They were absolutely glum, bored, and unhelpful. One woman seemed to deliberately/automatically want to say "NO" to everything single I asked (nothing unreasonable). One guy sat there in the morning and ate a big bowl of oatmeal in front of all the guests!! Who wants to see that? Despite being a nice hotel, this was a really unpleasant part of the stay. Final comment is that the "breakfast in a bag" contents are a joke, so don't bother with it.