Residence Inn Palm Desert

  • Golf
  • Hotel
  • 3 Estrellas

38305 Cook Street, 92211 Palm Desert

Valoraciones

4.0 sobre 5

Basado en 450 comentarios

  • Ubicación

    4.0 sobre 5
  • Calidad/Precio

    4.0 sobre 5
  • Habitaciones

    4.0 sobre 5
  • Limpieza

    4.0 sobre 5
  • Servicios

    4.0 sobre 5
  • Calidad del sueño

    4.0 sobre 5

Descripción

Ubicación del establecimiento Residence Inn By Marriott Palm Desert de Palm Desert está en las afueras, a solo 10 minutos en coche de Parque Freedom y Casino Agua Caliente. Además, este hotel con campo de golf se encuentra a 8,3 km de Campo de golf ...

Disponibilidad

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Descripción general

Ubicación del establecimiento
Residence Inn By Marriott Palm Desert de Palm Desert está en las afueras, a solo 10 minutos en coche de Parque Freedom y Casino Agua Caliente. Además, este hotel con campo de golf se encuentra a 8,3 km de Campo de golf Indian Wells y a 8,4 km de The Gardens on El Paseo.

Habitaciones
Reserva una de las 130 habitaciones con cocina, frigorífico/congelador grande y placa de cocina, y disfruta de una estancia inolvidable. Las habitaciones disponen de balcón. La conexión wifi gratis te permitirá estar al tanto de todo. Para tus momentos de ocio, tendrás una televisión LCD de 42 pulgadas con canales por satélite. Entre las comodidades, se incluyen caja fuerte, periódicos gratuitos y teléfono.

Servicios
Disfruta de una gran variedad de instalaciones recreativas, entre ellas pistas de tenis al aire libre, una piscina al aire libre y gimnasio. Encontrarás también conexión a Internet wifi gratis, un vestíbulo con chimenea y un jardín vertical.

Para comer
En Residence Inn By Marriott Palm Desert tienes un supermercado a tu disposición. Disfruta de un detalle de bienvenida gratuito organizado por la recepción algunos días, donde podrás conocer a otros huéspedes mientras tomas un bocado. Se ofrece un desayuno autoservicio gratuito todos los días de 07:00 a 09:00.

Servicios de negocios y otros
Tendrás un centro de negocios abierto las 24 horas, check-out exprés y periódicos gratuitos en el vestíbulo a tu disposición. ¿Estás organizando un evento en Palm Desert? En este hotel tienes a tu disposición 198 metros cuadrados de espacio con zona para conferencias y salas de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.

Datos de Interés
Las distancias se expresan en números redondos.

Campo de golf Desert Willow: 1,8 km
Palm and Valley Golf Courses at Desert Springs: 2 km
Parque Hovley Soccer: 3,4 km
Acrisure Arena: 3,6 km
Parque Freedom: 5,4 km
Centro Sunnylands y jardines: 6 km
San Jacinto Mountains: 6 km
Palm Desert Aquatic Center: 6,1 km
Distrito comercial El Paseo: 7,3 km
Club de campo Rancho Las Palmas: 7,8 km
Teatro McCallum: 7,8 km
Indian Wells Golf Resort: 8,3 km
Campo de golf Indian Wells: 8,3 km
Centro comercial The River at Rancho Mirage: 8,3 km
The Gardens on El Paseo: 8,4 km

Aeropuertos más cercanos:
Bermuda Dunes, CA (UDD): 12,7 km
Palm Springs, CA (PSP-A. Internacional de Palm Springs): 19,3 km
Thermal, California (TRM-Aeropuerto regional Jacqueline Cochran): 31 km

Aeropuerto recomendado para Residence Inn By Marriott Palm Desert: Palm Springs, CA (PSP-A. Internacional de Palm Springs).

Información adicional

Check-in

Desde15:00h

Check-out

Hasta11:00h

Servicios

  • Accesibilidad

    • Adaptado para personas con discapacidad
  • Acceso a internet

    • Wifi gratis
  • Actividades - Tiempo libre

    • Gimnasio
    • Piscina exterior
    • Pista de tenis
    • Zona/instalación de barbacoa
  • Aparcamiento

    • Parking
  • Complementos habitación

    • Recepción 24 horas
  • Generales

    • Guardaequipajes
    • Jardin
  • Servicios

    • Caja fuerte en recepción
    • Centro de negocios
    • Express check out
    • Salas de reunión
    • Salón de banquetes
    • Servicio de lavandería
    • Servicios de tintorería

Opiniones del hotel

4.0 sobre 5

Basado en 450 comentarios

  • Ubicación

    4.0 sobre 5
  • Calidad/Precio

    4.0 sobre 5
  • Habitaciones

    4.0 sobre 5
  • Limpieza

    4.0 sobre 5
  • Servicios

    4.0 sobre 5
  • Calidad del sueño

    4.0 sobre 5

Comentarios destacados

  • celedeji

    Excelente ubicación y servicio

    Nos gustó mucho el hotel: muy limpio, buena atención, camas cómodas. Suite de gran tamaño, con cocineta. Servicio de shuttle puntual a los partidos de tenis, lo cual significa comodidad y ahorro en el pago de estacionamiento. Lindas vistas desde habitaciones de segundo piso. Área extensa, no te sientes en un hotel cerrado. Lo recomendamos ampliamente.

    5.0 sobre 5
  • 696mindym

    Zero stars if I could. NOT COVID friendly and certainly shouldnt be classified as a Marriott property.

    Being a platinum guest with Marriott for several years I have stayed in numerous residence inns and other similar Marriotts across the US, this property has to be at the absolute bottom of the list and given the combined experience from the staff I interacted with and the condition of the hotel I will never return. I chose this property because the vacation club down the road was unable to honor my gtd 4pm late checkout (platinum benefit) and let me know when I was checking in so I called reservations and switched to this hotel while trying to soothe my newborn. When I arrived at this hotel the guest service agent shouted hi from sitting behind a desk then stood as I approached the desk stating I had a check in. He was not originally wearing a mask then did put it on, however nose not covered. He was not courteous when I was trying to confirm the 4pm check out and actually said they couldnt gtd it. I stated I needed the check out and was gtd when switching my reservation over the phone. He then disappeared and came back minutes later stating they could accommodate me now. He did NOT provide a contactless check in either. All the measures stated the hotel was taking to provide a covid friendly environment were not being regulated or maintained at this hotel other then pieces of paper being taped up around pool areas. Other issues I had during my stay - internet/availability of staff to trouble shoot - front desk was non Responsive when I called multiple times to report issues with the internet. When I walked into the lobby the agent was again sitting at a desk no mask etc and asked how he could help then directed me to call and he would patch me through to IT. I ended up using the hotspot on my phone because it was urgent to get a device connected to monitor my babys oxygen levels. The room. The pictures only begin to describe the state of despair the room was in. The curtains looked like an angered cat was let loose and trying to escape. I also think I was placed in a handicapped room and the kitchenette and bathroom sink came just above my knees which is fine for one night, whatever, but I would have appreciate being informed of this ahead of time as I am sure there was another room they couldve placed me in. Next was the level of humidity in the room - put the AC down to 66 and that wouldnt help. The carpet, couch, bed etc felt like it had a constant mist. It was disgusting to say the least. The morning of check out there was a smell of sewage I thought would dissipate. Negative. We also lost cold water from both the kitchen and the sink for over an hour. My wife said she did see maintenance workers in the room above ours so couldve been the problem? Again we just wanted to tolerate these issues until we could check out and check into our rental home so we ignored it. The sewage smell never went away. I do plan to talk to management about our experience and I am eager to see how they take my remarks since the engagement I received from staff thus far has been less than ideal and FAR less than I have come to experience from any level Marriott hotel.

    1.0 sobre 5
  • michaelbkolsky

    Very disappointing

    Lovely room, large, but that is the only positive. Understand we are in Covid, but the bed covering is unacceptable. Bedspread was torn, extremely light, heat was not working correctly, froze during the night, did not get above 67. Breakfast, take away was a joke. A bagel cream cheese. And an orange. Could anyone have thought out if the box, and possibly offered a gift certificate at Starbucks. Tried to mgr., at 10 AM, but not in hotel as of yet

    1.0 sobre 5
  • JoSeeKey

    Dirty, cheap & no service

    Whatever happened to Marriott standards? This is supposed to be a category 5, not close the a roadway run down cheap motel! Here's a list of what went wrong 1. What greeted us was a hair on the notepad right at the desk by room's entrance. 2. Room furnishings, cabinet & walls need overhaul, replace. 3. Is that mold under the kitchen sink? 4. What's that on the wall? 5. Asked front desk for extra pillows, as they weren't supplied for the pull-out sofa bed. The response, maintenance is off duty, we don't have any. At Marriott? You kidding? 'At your service" moto, flush it down the toilet. 5. A knock on the door before 9 am from housekeeping to see if we are ready to check-out. Ummm... aren't you a bit early? Isn't 11am check-out time?

    1.0 sobre 5
  • Jerry P

    Getaway!

    Room was fine with nice view of mountains off back patio. Kitchen lacking some basics...extra coffee pods, liquid dish soap, dishwasher pods, pan to cook eggs, salt and pepper... With Covid19, we wanted place where we could cook a meal or two - so, kitchen was lacking. Otherwise, great location and we liked that rooms are accessible from outside and not interior hallway.

    3.0 sobre 5