Residence Inn Oklahoma City Downtown/Bricktown

Comentarios destacados

• dmdok

  16 junio 2020
  State of Decline!

  We arrived very late Friday evening and we were checked in efficiently by the front desk. We had reserved four rooms as we were attending a family event. We stayed in room 313 and were very surprised by the condition of the room. The bedroom door looked like a fist had been punched into it, the lamp on the wall next to the bed was broken, lampshade askew, the bed made sloppily and the requisite hair on the bathroom floor. It felt like we had come in right after a domestic fight. No need to register a complaint at 11:30pm, so off to bed. The next morning I went to make coffee, no thanks, see photo. Clean dishes were still in the dishwasher, so I unloaded it. The addition of the COVID 19 "precautions" included no maid service. It was up to you to figure out how to get clean towels and dispose of your room trash. This hotel has been one we have visited numerous times over the years when we go to OKC to visit family. Its location in Bricktown makes it a fun place to stay. Over the years it has declined and each time we visit there is more not to like. It has an overall feeling of mismanagement and filth.Get it together Marriott!

  

• ronandjenw

  01 septiembre 2020
  Price didn't match experience

  Pool was a bit small and very dirty (hair floating all in it). 8 Kids ranging from 8 to 12 yrs old were in the pool no adult anywhere for a couple of hours. Smoking is allowed in pool and around and was unpleasant for non smokers. Room was nice Balcony was nice added feature but dirty also had cigarette butts on it. (Tried to add photo but file too big) Cops were out breaking up giant gathering of 40 to 50 that were yelling/chanting in the next parking lot over to the west. Walk on canal was nice but we went early. Wouldn't return here for the price.

  

• jessicabU6320BC

  06 septiembre 2020
  Outstanding Service

  Sarah Alemy at the front desk has been a true pleasure since we have arrived. She gave us several recommendations for our road trip to Albuquerque and had a wonderful demeanor and attitude. On the way to our room I also stumbled and fell, and Sarah went out of her way to call and check in on us, and make sure we were comfortable - offering to send ice to our room (which wasnt needed - the fall was very minor). Our stay is already off to a great start because of this outstanding service!

  

• 734kristenl

  27 noviembre 2020
  Great location and clean

  Stop over from Chicago area to Tucson - family of 6 with two dogs. Great space to spread out, nice Covid safe breakfast, perfect areas to walk the dogs plus a fire pit area. Bricktown was really cool and was beyond moved by the Oklahoma City Memorial. Go at night and during the day. So special.

  

• anthonymF5183CN

  01 noviembre 2020
  Place to stay

  Very clean rooms front desk was very helpful. Highly recommend to stay no complaints would stay again if could breakfast service available and the valets was helpful and friendly. Must try here to stay if u can