Residence Inn Neptune at Gateway Centre

Comentarios destacados

• plastx2

  26 julio 2020
  Very disappointed.

  Seemed ok at first even though it was way too expensive for this level of Marriott. This was a quick last minute booking for a family funeral. Staff was fine. Hotel and rooms are in need of updating. Our TV didnt work and although they would send someone to look at it, we were not comfortable with additional staff in our room during COVID. Wallpaper peeling off the bathroom walls. Tub faucet difficult to turn. No paper towels or towels in the kitchenette. Barely Bathroom towels. We sprayed the room down with disinfectant upon entering.

  

• Perel G

  25 agosto 2020
  Nice room, good experience!

  Just got back from the Residence Inn by Marriott in Neptune, NJ. The studio room was almost like a mini apartment with full fridge, sink, stove, dishwasher, dishes, etc. Desk and separate table and chairs, couch and comfortable chair with ottoman. Style was modern, newish and clean. Loved the coffee and tea available 24 hours in lobby. Staff tried to please; everyone masked and socially distant. I would definitely return to this motel!

  

• CezWho

  24 noviembre 2020
  Best Hotel for a Wedding Stay

  My youngest and last of four kids to marry had her wedding in her home state of New Jersey. We picked this Residence Inn as it was close to the venue (14 minutes drive) and I had stayed there before as a guest on business. It was the best place that I have chosen out of all 4 weddings of my kids! The hotel and their staff were excellent!!! The breakfast each morning had very attentive and helpful staff. Housekeeping did one specially booked super cleaning for me mid-period as I had booked 2 weeks to be early for the wedding and help my daughter. So I practically lived there for that time period. I had my grandson with me as he could do online school during this pandemic using their high speed internet (I am a Platinum member). The managers and front desk were always helpful and treated me and the bride so nicely. They also made sure to be attentive to our guests in the wedding room block.

  

• Mel M

  04 febrero 2021
  Thanks Malcolm

  It snowed two days and I was unable to back out to go to work at a local hospital. There were no Ubers available. Malcolm was working the front desk overnight. He dug the snow from around my tires so I could get to work. The next day, it was a sheet of ice around my car. I asked him to move my car to the front door so I wouldnt fall. Thanks so much. Also want to mention Joe, Joseph, Diamond and Barbara for always being available! Yall rock!!

  

• fkwok555

  16 febrero 2021
  long holiday weekend stay

  We stayed 2/12-2/15 for the President's Day weekend. Our last trip was a few years ago but we've always liked this property. The good: Convenient to NYC, lots of dining options within a 5-10 minute drive, very close to Walmart and outlet mall and sorta close to Target and a ShopRite supermarket. We stayed in 209, a 2 BR suite, with full kitchen, where we cooked a couple of meals. The room was clean but no housekeeping bc of covid. The place was also very quiet, no loud parties or guests. Great friendly staff. The bad: Rooms desperately need a refresh. Our bedroom door had a crack, the 2nd bathroom toilet lifted up and smacked down as soon as you got up, only one fork was available and the sofa sagged badly. The breakfast was lacking but that was bc of covid. The ugly: Nothing was so terribly bad that would have made us go to the front desk. If the rooms stay the way they are in five years, that would be a deal breaker for us staying again to be honest.