Residence Inn Mt. Olive at International Trade Center

Comentarios destacados

• DEL1_11

  29 julio 2020
  Great Location

  This Residence Inn is located very convenient for the International Trade Zone as well as lots of local nearby restaurants Nice rooms and friendly staff who are taking precautions to keep guests safe.

  

• jaric392

  01 agosto 2020
  3 words. DIRTY, WORN, RUNDOWN

  Just checked in and you would think sanitation would be a top priority during COVID-19 but it was not. I had to clean every surface as they were visibly dirty and take a look at the dirt that came up when I cleaned the floor. Just Filthy.

  

• ka573

  09 septiembre 2020
  It's Like they Just Gave Up

  I understand there's a pandemic, but if your hotel is open, you should at least have some staff on hand to run it. No one at check in when we arrived (which was not late), rooms were run down (mattress was terrible) and missing things like pillows and blankets for the pullout (which we had to go and retrieve ourselves) and the few guests in the hotel all seemed to be crammed in the same hallway. You could tell that the remotes, switches and other items people touch were not cleaned. There was no breakfast, except a crumpled brown bag with an apple and granola bar, which we had to ask for. Being SPG members, we were not offered an upgrade or water or anything. We had to go down 2x to get our points into acct. This is not the way things should be run. The night prior, we stayed at a Hampton Inn - they provided all the things this hotel did not, for a cheaper price. Skip this hotel - you'll be happy you did.

  

• bobpark56

  15 septiembre 2020
  Just a shadow of its former quality

  This residence inn is but a shadow of its former self. The shrubbery around the inn is choked with weeds that are 2 to 3 feet tall. There has not been any yard care in months. Only one elevator was operating, leading to unnecessary delays when striving to maintain social distancing. Our door to unit 220 stuck, so that you had to push/pull hard to get it open or closed. The couch was dirty, we cleaned it with our Lysol wipes. The dishwasher was full of dishes, some dirty. The trash basket under the sink is just a tiny bathroom trash basket, too small for the remnants and trash from any respectable delivered meal. The 'breakfast' was 1 small apple, 1 small muffin, and 1 small granola bar...tied up in a plastic bag with a knot so tight we had to cut it open (good thing we had scissors with us). If you want hot coffee on departure, you best leave early, as they turn off the coffee machines at 9:30. On the plus side, the bed was comfortable and the unit was quiet. Otherwise we would give this Residence Inn a bottom rating.

  

• theoneandonlyArnold

  21 noviembre 2020
  Not good

  Unfortunately I cannot avoid to stay there at times, but it is always a pain. The rooms are tired as is the rest of this hotel. Strange layout of the bathroom with partly a carpet adds to the excitement..