Residence Inn Kalamazoo East

Comentarios destacados

• Steph120490

  26 abril 2019
  Pasado de moda

  Para ser de la cadena Marriot es un hotel muy pasado de moda, descuidado y las habitaciones están afuera. Parecen apartamentos. El desayuno es muy básico. El gimnasio es muy pequeño y realmente no completé mi estadía ahí porque me sentía insegura. En las habitaciones hay indicaciones de mantener todo cerrado por seguridad. No lo recomiendo.

  

• ericsM1408QD

  03 octubre 2019
  House fly

  The staff was nice and friendly but the room itself was physically depressing. The units require walking outside in the cold or rain or snow to get to breakfast or exercise. The pool is outdoors and the exercise room is small. The worst part was when the cleaning folks would do the minimal cleaning they let these huge house flies into the unit that was a sporting event to kill. Most of all, there was some sort of water main break and the check in clerk didnt say a word and the water came out black from the sink. I didnt notice it until it was in my mouth.

  

• Hopeb87

  14 enero 2020
  Poor security/ needs updating

  I stayed here in mid-January for a solo business trip. This was the closest Marriott to my business. When booking, I wasnt aware that the rooms were located in individual bungalows with an upstairs/downstairs. Overall, the hotel was okay but, the walls are very thin. I could hear everything outside and above between kids running up and down the stairway to people walking above. My concern over security came when 3 adults started smoking outside my room between 12 - 1 am. Later, I learned that they were guests but, I initially could not tell if they were employees, homeless, or guests. It was irritating because I could hear their loud voices and see people standing in a dark hallway when trying to sleep. Because I was alone, I didnt go out to make them aware there were other guests although Im not sure that would have helped.

  

• James C

  11 febrero 2020
  Residence Inn by Marriott, Kalamazoo

  Several problems.: at check in the Desk clerk took my credit card & charged my room for $690. She insisted it had not been prepaid by my company (which it was). There is no elevator & I had 2 bags. One night a man pounded on my door. I screamed the first time & he left but came back a second time. That time I called the front desk & the clerk came up. When I checked out no apologies were offered & no response to my email to the manager who was never on site when I was there.

  

• Ben64862973

  13 octubre 2020
  Outdated and Lacking Maintenance

  Room appeared clean at first, but the kitchen and utensils were not clean. Food spots left over on silverware and dishes. Bathroom door was falling off the hinges and hanging crooked. Bathroom fan did not work. The toilet rocked when you sat on it. The shower had streaks of mildew on the walls. The appliances look new, but the rest is outdated. The bathroom counter is so low, I could kneel down and still use the sink comfortably. The walls are thick enough you don't hear other guest noise, but the windows are cheap and thin and block no noise.