Residence Inn Irvine John Wayne Airport/Orange County

Comentarios destacados

• AlvaroAG

  25 noviembre 2012
  Excelente trato, ubicación y calidad

  Perfecto hotel para llegar en el sur de Los Angeles, a 15 min de Disney, 10 de Newport, 15 de Laguna Beach, muy buenos centros comerciales cerca. Fueron del hotel por nosotros al aeropuerto, rentamos una habitación con automóvil incluido que fue de mucho mejor precio que tomarlos por separado, y con los nuevos vuelos por Interjet a México el mejor lugar para estar. El desayuno bueno y por la tarde el grill de lo mejor, te ahorras mucho dinero!

  

• janedoeca

  06 enero 2020
  DON'T STAY HERE! Disgusting! and rude staff!

  Disgusting rooms. Two days of trying to get a clean room. Here are pics from all 4 suites day 1 and day 2- ALL GROSS! Hair in the beds, dog food on the floor, white stains on couches, crumbs on floors and counter. I came back the next day when supposedly they cleaned a suite and inspected it only to find hair in the beds and urine on the toilet seat. Then to top it off rude staff giving me a bunch of excuses and making it seem like I am being picky and making things up. I left and will NEVER be returning. I will let the pictures speak for themselves.

  

• Tim R

  27 enero 2020
  surprised

  after reading all the poor reviews, I was prepared for a ruff stay. I was surprised to find that we encountered no of the issues pointed out below. The staff were all very friendly and helpful. Hotel in general and our room was spotless and in working order. Breakfast what the standard Residence Inn fare, hot, fresh, with enough to go around, lots of seating and dishes too. All in All a very nice say and I would return.

  

• devi7s

  31 enero 2021
  Clean, comfortable stay

  Have stayed here a few times the past year and it is always consistent - clean and comfortable. The location of the hotel is very good since it is close to the 405 and to a variety of food and shopping. The staff here are very courteous and professional. Cody Emerson at the front desk always does a fantastic job.

  

• Sunshine34115

  10 febrero 2021
  Reviewing as elite rewards member

  As an elite status rewards member, never getting an upgrade here was always disappointing however including during covid when the hotel is not near capacity was an insult. Being in a room on second floor directly next to check in on a 6 day stay being awoken all hours of the night by people and cars directly outside of the window told me just how much they appreciated my multiple stays here (with never a complaint). So be warned... elite status means nothing here. Also be warned not sure how covid-19 clean? As to the hotel itself... not sure about cleanliness however I was able to write COVID-19 on top of the fridge with my finger in the dust. Does this seem covid clean? Also a sanitizer dispenser in the main lobby was empty for 2 days and I brought it to the attention of the front staff a few feet away. Enforcement of mask policy unsure however watched someone working out in the gym without a mask... so we were not going to set foot in there. The bed- zero out of 5 stars.. a depression in the middle so you roll to the center if a side sleeper. This used to be a go-to property however moving forward will be on bottom of the list. I like the Marriott brand quite a lot, however not sure this property lives up to the brand promise imho. The room itself feeling a bit tired... broken cabinet door, coffee maker, popcorn ceilings...showing its age. Ps- while it deserves a one star, am giving it a 2 given its tough times these days so its an additional benefit of the doubt star. There are obviously some people working very hard to make this work and I give all those folks credit and blessings. Also calling out that room service to provide refresh of coffee etc was very quick and friendly!