Residence Inn Indianapolis Fishers

Comentarios destacados

• CarolDuncan2016

  09 agosto 2019
  CAROL 2016

  Our stay was perfect! Front desk person, Eric, was professional and efficient. Anthony and Inge, breakfast and evening kitchen personnel, are both treasures! Breakfast was delicious both days - REAL scrambled eggs, not those powdery rubbery ones! Good selections, fruit, cereal, oatmeal, waffles, you name it. Our suite was perfect. Nice comfy bed, clean bathroom, fully equipped kitchen, nice living room/desk area. We will definitely choose your Inn when we're in Indy again!

  

• Brad S

  23 septiembre 2019
  Mixed Bag Experience

  Reserved a two bedroom suite. Upon check-in I was informed the room I booked was no longer available. To compensate, I was offered two rooms, side-by-side, but not adjoining. One of the rooms was fine, the other smelled heavily like cigarette smoke! Another trip to the front desk, and I was given another room. I was also given a very reasonable rate to compensate for the inconvenience of not receiving the room I booked. Shout out Marcus, the night shift supervisor, who helped me with the issues mentioned above. He went above and beyond to make the situation right and he apologized profusely even though the problems with my reservation were not his fault. Great customer service! As for the facilities themselves, they were a bit tired. The public areas and the rooms themselves all show some pretty heavy wear-and-tear. In a typical year we stay at 10-15 different Residence Inn's and this one was average at best. Heavy scuff marks, stained carpets, and black stuff (mold?) in the bathroom. Not the worst I've stayed at...but far from the best. Overall the hotel worked for our needs, the staff was great, but it's time to put some investment back into the facilities and bring them up to the (usually) high Marriott standard. If I were to go back to the area, I would seek out a different location...at least until this one has been renovated and brought up to snuff.

  

• djpapajohn

  15 octubre 2019
  Augustus

  Checked in about 12am for a 10 day stay.Hotel was easy to find. Very convenient to shopping and some good eateries. The rooms may not be the newest however they are clean and pest free, which is more important to me. They allow pets, however I cannot tell again because I do not see any pest. The climate is comfortable and no funky smells!!! Yes they have breakfast, whirlpool, on site laundry...yadda yadda yadda. The staff is EXCEPTIONALLY friendly and accommodating, which again is important to me. You can have the nicest rooms with all the amenities but if your staff is trash (as I've experienced) so is your establishment. I plan to revisit on my trip next year instead of the other hotel I tried out.

  

• Rusty N

  26 diciembre 2019
  Great place to stay.

  Beautiful room with a kitchenette. We had a bottle of chilled wine with us but once we got there we realized that we forgot the corkscrew. There was actually one in the drawer to use and wine glasses in the cupboard! Room also had a dishwasher. Packages of popcorn in the room was a nice touch also. We were offered bottles of water at the front desk upon check in. The Wi-fi worked great and the hot breakfast was very good. I would stay here again next time I am in town.

  

• brittanydM9443PB

  23 agosto 2020
  Pretty good

  The staff was exceptionally friendly and seemed to enjoy their jobs. The suite was great and for the most part clean. There were stains in the toilet that were off-putting but otherwise well kept. It was a convenient location but not much right around the hotel, that's the only reason I probably wouldn't stay again.