Residence Inn Costa Mesa Newport Beach

Comentarios destacados

• Astra B

  10 abril 2008
  Aceptan animales domésticos

  Las habitaciones están bien cuidadas y tienen cocinitas, que está fenomenal. Yo iba con mis dos gatos y son encantadores con los animales, el servicio de limpieza sabe cómo tratarlos. Aceptan tanto perros como gatos. Sue fue de lo más atento y acogedor.

  

• enaguilar

  26 octubre 2014
  Buen hotel

  El hotel es bueno, los cuartos son amplios y con cocina completa... El servicio es bueno, el problema el estacionamiento, muy pequeño y con sobrecupo. Los baños limpios. Le falta un restaurante, pero lo compensan con el servicio de compras de despensa. Uno deja la lista y horas después ya está lista.

  

• cbastante

  12 junio 2015
  Comodo

  Me hospede en una habitación tipo estudio, para poder cocinar. Es bastante cómoda y tiene lo necesario para quedarse un buen tiempo. Puedes lavar tus propias prendas en la lavandería para huéspedes. Hay desayuno gratis y buen servicio a la habitación. La zona no es perfecta pero tranquila y a 5 minutos de un mall.

  

• Karbie

  19 septiembre 2020
  Terrible Motel-style property! We moved after the first night

  Terrible place to stay, very much a motel-type feel. The interior of the rooms had upgraded carpeting, furniture, and kitchen, but that didnt help the feel of the room much. The old smell and popcorn ceilings. The pool was consistent with the motel style theme. Breakfast was a grab n go bagel and yogurt, which was fine. With dog allergies, it was unsettling to see the next door guests have a dog in their room even though the front desk swore there was never a dog in our room. How could we trust that? They also failed to upgrade us to a suite for elite status, claiming they didnt have it even though their website said it was available. The front desk called our room at 10:30pm to let us know that they cant upgrade us - waking up my children in the process. There were also stains on the sheets (although they appear to have been washed with stains that didnt come out). We checked out in the morning and moved to another hotel which is much nicer for the same price.

  

• 745lf

  07 octubre 2020
  Drugs, parties and empty alcohol bottles

  As a long time Marriott Bonvoy member, I booked this hotel upon trusting the Marriott brand for a weekend getaway to celebrate my preteen daughter's birthday. Upon walking to our room after checking in, I immediately noticed the smell of pot along with seeing several empty alcohol bottles in the parking lot area. While the updated suite was clean and provided what I expected, that was the only decent thing about this place. There were multiple young ladies entering and exiting the room directly across from ours during the course of the next several hours. It was not a normal family environment although one of the men in the room was holding a young infant. The entire area reeked of pot even with our door closed. Later in the evening a very loud party ensued well into the 4:00 am hour. The noise and banging on the walls on the other side of our unit kept us up all night. Management did nothing. In the morning when walking to my car to find a local place to get breakfast (as theirs is grab and go) I witnessed a young woman in a weird, skin colored tank bodysuit, telling a man next to her to act normal as she hid what was clearly a a needle behind her back. I feared for our safety. I immediately packed up, found another hotel on a busy Saturday for remainder of our weekend stay and told the front desk staff of the terrible, dangerous atmosphere. He apologized, said he understood and cancelled our second night. There was not a manager on staff during our checkout, but he said he would tell the manager that would be in later in the afternoon. I have e-mailed Marriott to ask for a complete refund but have not heard back. I have since disputed the one night charge on my cc. I have never had such a terrible experience and am truly disappointed in Marriott's dismissal of my concern and complaint.