Residence Inn Colorado Springs South

Comentarios destacados

• Browncoat_11

  23 junio 2020
  No real breakfast, no reduction in rate

  This Residence Inn is like most others: decent bed, good water pressure in the shower, and a little road noise, but not enough to really bother you. But unlike most Residence Inns this one has a snarky young man working the front desk and because of COVID, they've done away with all hot breakfasts (somewhat unexpected given that other hotels have managed to provide hot food in non-buffet settings). Instead, when you come to the lobby in the morning there is a pile of paper sacks filled who-knows-when with, well, not really breakfast. Despite the reduction in amenities -- and the absence of their most well-known amenity -- we were told there would be no reduction in rate (or even a few extra Marriott points for the trouble). Other hotel chains are doing better right now; visit them.

  

• Jill V

  04 julio 2020
  Nice hotel - no masks

  Good location close to several restaurants and stores. We had a 2 bedroom 2 bath room with full kitchen and a fireplace. The room was comfortable and quiet. There were minimal outlets in the bedrooms for electronics, we had to pull out our end tables and disconnect the lamp in order to have an outlet. There is a patio with a fire pit, tables and a grill available to guests. The grill was pretty dirty, when we mentioned we would like to use it the staff cleaned it up and even brought a new brush. The staff was friendly. At the front desks there were plastic partitions but they did not cover the entire area. None of the staff wore masks and they would often step away from the protected partition area to speak with guests. The lack of masks is a huge concern for me, its hard for me to believe that a corporation as large as Marriott would have so little regard for their employees and their guests, especially in an industry where people are traveling from so many locations. When I see a hotel where staff do not wear masks I feel as though they have no regard for the health and safety of their clients.

  

• franksK8956LO

  09 julio 2020
  Fantastic stay!

  Great location, friendly staff. They are only offering a cold breakfast bag that you can pick up on your way out, which I didn't mind, this seems to be the norm for all hotels I've stayed at the last few months. I noticed the public areas were constantly being cleaned up, overall this is one of the cleanest places we've stayed. Will definitely be staying here again!

  

• N_and_R

  28 septiembre 2020
  Nice Building, OK Location, Less than Stellar Staff

  We rarely give the "poor" rating on Tripadvisor, but this visit, regrettably, deserves this rating. We stayed for one night at Residence Inn Colorado Springs South during an American West road trip during the coronavirus outbreak. This property is located within a cluster of mid-range hotels just west of Interstate 25 on the southern edge of the city limits, close to the Broadmoor World Arena. There was a plenty of surface parking. Check in was efficient. Our room on the second floor appeared clean, but further inspection revealed cleaning was not as through as we initially thought. The walls of the bathroom was dusty with stains. One of the TV remote was not working. I am not sure if the remotes were sanitized, since neither of them were in plastic bags as it has been the case in other hotels. The worst part of the stay was that the shower curtain/liner were too short, allowing water to flood the bathroom. We contacted the front desk but the person who was working there were neither able or willing to do anything about this. The bed was reasonably comfortable. I am afraid I cannot recommend this property unless there is a change in management.

  

• Importgirl1217

  13 enero 2021
  Clean hotel & friendly staff

  Stayed 10 days while my kitchen was being renovated. Staff was always friendly and helpful and even though they only cleaned my rooms twice while I was there, I didn't mind it because they had done such a good job and still offered the items at the desk.